Workplace Learning & Development

Promoting Employee and Organizational Growth and Development
(413) 545-1787

April 2018

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BuyWays Requisitioning - Apr

BuyWays Requisitioning - Apr

Workshop Date: 
Tuesday 4/10/18
Time: 
9:00am - 1:00pm
Location: 
Whitmore Building

This is hands-on training session, for UMass PO Data Entry Operators and Liaisons, covers the BuyWays Requisitioning which will include; shopping and creating requisitions, inquiring on purchasing and payables transactions.

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BuyWays Walk-In Session

BuyWays Walk-In Session

Workshop Date: 
Tuesday 4/3/18
Time: 
10:00am - Noon
Location: 
Whitmore Building

No sign-up or appointment is necessary for the BuyWays Walk-In Session.

This open session is for anyone who would like to learn more about BuyWays or the purchasing process. A Procurement trainer will be available during the time indicated above. No appointment is necessary. Feel free to walk in without signing up. You may contact the instructor directly with questions.

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Effective Feedback: Giving and Receiving

Effective Feedback: Giving and Receiving

Workshop Date: 
Tuesday 4/17/18
Time: 
10:00am - Noon
Location: 
Campus Center

Think about a time when someone's performance or behavior had negatively influenced your workplace.  How did you manage that situation?  This workshop is centered around giving tools and considerations on giving and receiving feedback.

You will learn:

  • The importance of effective feedback
  • Why feedback is difficult and where it goes wrong
  • Some models and strategies to effectively use feedback
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Interpersonal Skills

Interpersonal Skills

Workshop Date: 
Tuesday 4/10/18
Time: 
1:00pm - 3:00pm
Location: 
Campus Center

Having a difficult time with your coworkers?

How do we manage communication between difficult workers and interactions? How do we mediate through different interactions? This workshop is not about conflict communication. Rather it is focused on meditation skills. Come learn mediation skills that focus on interpersonal relationships to help you interact with those around you.

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Journal Workflow Training - Apr
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Managing Your Emotions at Work

Managing Your Emotions at Work

Series Start Date: 
Wednesday 4/18/18
Time: 
10:00am - Noon
Location: 
Campus Center
Description: 

We each bring our own personality and emotions to work every day, and then interact with all those other different personalities and emotions. How do we manage this challenging and complex ground?

In this fun 2-part workshop you’ll gain a fresh perspective on your more habitual reactions to difficult situations, and learn new strategies that go beyond just “thinking” your way out of them – all in service to building stronger work relationships, supporting others, and bringing more care and energy to you and your work.

 

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Retirement Unplugged

Retirement Unplugged

Workshop Date: 
Thursday 4/5/18
Time: 
Noon - 1:00pm
Location: 
Campus Center

Understanding retirement plan options and investmenets can be confusing and overwhelming.  This workshop will be an open forum format of Q&A.  Please come with any questions concerning retirement plan options, pension, social security windfall, retirement strategies, investments, asset allocation, investment products and the like.  The goal is to get answers and direction in a safe environment where nothing is being sold.

 

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So You Want To Be A Supervisor?

So You Want To Be A Supervisor?

Series Start Date: 
Tuesday 4/17/18
Time: 
9:00am - Noon
Location: 
Campus Center
Description: 

Are you thinking about being a supervisor one day? 

If you already have this as a career goal, or just want to learn more to determine if this is the right path for you; then sign up for this two session series to gain more understanding of what being a supervisor entails.

What you’ll learn:

  • How to assess readiness for becoming a supervisor
  • Core knowledge and skills to be an effective supervisor
  • Traits and behaviors of an effective supervisor
  • Common responsibilities and tasks of a supervisor
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Travel Payment Processing - 4/18

Travel Payment Processing - 4/18

Workshop Date: 
Wednesday 4/18/18
Time: 
9:30am - 11:30am
Location: 
Campus Center

Planning and paying for University travel, including policies and procedures, processing travel payments, and understanding PeopleSoft travel-expense reports.

Participants will receive a certificate of completion after attending one workshop.

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What You Can Do If You Witness Bullying

What You Can Do If You Witness Bullying

Workshop Date: 
Tuesday 4/3/18
Time: 
10:00am - Noon
Location: 
Campus Center

It’s not easy to know what to do when you see or know about someone being bullied at work. As bystanders who witness such hurtful behavior, it’s often much more comfortable to ignore, stay silent, and hope all will work itself out for the better. 

To help make such situations better, bystanders can play an important supportive role.  

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