Workplace Learning & Development

Promoting Employee and Organizational Growth and Development
(413) 545-1787

February 2019

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Manage Crucial Conversations

Manage Crucial Conversations

Workshop Date: 
Monday 2/4/19
Time: 
10:00am - Noon
Location: 
Campus Center
Room: 
904-08

Tough conversations are inevitable in the workplace. So, when do tough discussions become crucial conversations?   And, are we prepared for them to take place?

This workshop will define crucial conversations, identify when they arise, and provide tools to use while engaged.

 
 
 
 
Summit Financials Reporting - Feb

Summit Financials Reporting - Feb

Workshop Date: 
Thursday 2/7/19
Time: 
2:30pm - 4:00pm
Location: 
Whitmore Building
Room: 
115B

This training gives a comprehensive overview of financials reporting in Summit, including how to access fund and grant balances, summaries, and transactional detail with ease. It is useful for anyone who needs to review financial activity on their grants or funds.

 

 
 
 
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BuyWays Requisitioning - Feb

BuyWays Requisitioning - Feb

Workshop Date: 
Tuesday 2/12/19
Time: 
9:00am - 1:00pm
Location: 
Whitmore Building
Room: 
115B

This is hands-on training session, for UMass PO Data Entry Operators and Liaisons, covers the BuyWays Requisitioning which will include; shopping and creating requisitions, inquiring on purchasing and payables transactions.

 
 
Spread Civility in the Workplace - Canceled due to weather
 
 
Boost Creativity

Boost Creativity

Workshop Date: 
Thursday 2/14/19
Time: 
10am - 11am
Location: 
Campus Center
Room: 
904-08

Get your brain juices flowing! This workshop will focus on how to increase your creativity levels. Learn what creativity really is and some basic considerations on problem solving and positioning yourself to produce your most creative work yet.

 
 
 
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Employee Travel/Business Reimbursement T101-B

Employee Travel/Business Reimbursement T101-B

Workshop Date: 
Wednesday 2/20/19
Time: 
9:30am - 11:30am
Location: 
Fine Arts Center (FAC)
Room: 
444

This is the second session of the Employee Travel/ Business Reimbursement training - T101. Please take T101-A (OWL) first, if possible.   To receive an invitation to access T101-A, please sign up for this T101-B workshop and you will be contacted.  (Please remember to print and bring your T101-A OWL training certificate to show completion of this prerequisite.)

In this T101-B you will learn:

 
 
Journal Workflow - Feb

Journal Workflow - Feb

Workshop Date: 
Wednesday 2/20/19
Time: 
10:00am - 12:00pm
Location: 
Whitmore Building
Room: 
115B

This is required training for UMass staff who have been assigned the task of making adjustments to the General Ledger, such as expense transfers or cash transfers from one account to another.

 
 
Strategies for Success: Individuals with Disabilities
 
 
Supervisory Leadership Development Program (SLDP)
 
 
Learn to Listen

Learn to Listen

Workshop Date: 
Thursday 2/21/19
Time: 
10:00am - Noon
Location: 
Campus Center
Room: 
904-08

Active listening is an important skill.

This workshop is focused around what we actually mean when we say “active listening” and what specific techniques we can implement to better our skills. Much emphasis will be placed on the “nonjudgmental listening cycle” utilized in counseling settings.

 
 
Navigating Rough Waters - Feb

Navigating Rough Waters - Feb

Workshop Date: 
Friday 2/22/19
Time: 
10:00am - 12:30pm
Location: 
Campus Center
Room: 
803

Whether the quiet storm you're navigating is inside your office, or follows you home at night, come join us to learn some simple body-based tools for reconnecting with your inner strengths.  And, use them as a foundation for riding whatever storms that frequent your days.  We can't just think our way to a more peaceful place.  Our body is both our anchor and our tiller.

We offer 2 sessions of this popular workshop this semester (Feb and April). Come to one or both. Each is a different "working session," applying the basic "navigating" principals to a particular group.

 
 
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Supervising Student Workers Series
 
 
 
Work on Teams Effectively

Work on Teams Effectively

Workshop Date: 
Thursday 2/28/19
Time: 
10:00am - 11:00am
Location: 
Campus Center
Room: 
904-08

Do you work interpersonally with colleagues on a workplace project or goal? Do you struggle being on the same page or do you find the team isn’t being as productive as it should?

Learn some basic skills around how to best collaborate with others in the workplace.