Workplace Learning & Development

Promoting Employee and Organizational Growth and Development
(413) 545-1787

October 2017

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Supervisory Leadership Development Program (SLDP)

Supervisory Leadership Development Program (SLDP)

Series Start Date: 
Tuesday 10/3/17
Time: 
9:00am - Noon
Location: 
Campus Center
Description: 

Please Note:  This program is for staff and faculty who currently supervise and manage staff, faculty and/or graduate student staff

This certificate program offers in-depth learning for supervisors and managers who seek to establish or enhance the broad range of knowledge, skills, and abilities required for effective supervision. The program covers topics such as performance management, dealing with employee conflicts, organizing and delegating work, and implementing campus policies.

 
 
Foundations of Investing: Money at Work
 
 
ADA and Employee Leave Laws

ADA and Employee Leave Laws

Workshop Date: 
Thursday 10/5/17
Time: 
1:00pm - 3:00pm
Location: 
Campus Center

This workshop discusses the University’s obligations under the Americans with Disabilities Act (ADA), with a focus on how the accommodation process works, with examples of best practices for managers and supervisors. 

Also included is an explanation of the various leave policies created by federal and state law such as the Family and Medical leave Act.

 
 
Communicating Across Cultures

Communicating Across Cultures

Workshop Date: 
Thursday 10/5/17
Time: 
9:00am - 11:00am
Location: 
Campus Center

Despite good intentions, many people unknowingly miscommunicate, misunderstand, and offend others.  So, what's the one skill you need most in today's global and diverse business world? Effective communication -- recognized as an essential ingredient for success in business.

Now more than ever, it is necessary for us to communicate across cultures -- both domestically and internationally -- with clients, customers, colleagues, subordinates, and superiors. 

 
 
Disbursements & Receipts - Financial Transactions Session 2
 
 
Thrive: Getting Organized and Build Your Plan

Thrive: Getting Organized and Build Your Plan

Workshop Date: 
Thursday 10/5/17
Time: 
Noon - 1:30pm
Location: 
Campus Center

A workshop designed for women who want help with savings, spending,  debt,and who are actively contributing to their workplace savings plan and want to learn the basics of investing.
You will learn:

  • Why financial wellness is important for women
  • Essentials to building a budget, balancing savings and debt priorities
  • Investing basics and defining your investing personality
 
 
 
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BuyWays Requisitioning 10/10

BuyWays Requisitioning 10/10

Workshop Date: 
Tuesday 10/10/17
Time: 
9:00am - 1:00pm
Location: 
Whitmore Building

This is hands-on training session, for UMass PO Data Entry Operators and Liaisons, covers the BuyWays Requisitioning which will include; shopping and creating requisitions, inquiring on purchasing and payables transactions.

 
 
 
 
 
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Running Effective Meetings

Running Effective Meetings

Workshop Date: 
Tuesday 10/17/17
Time: 
9:00am - 11:00am
Location: 
Campus Center

Participants will learn:

  • How to develop an agenda
  • Importance of identifying your audience
  • How to keep to a schedule
  • Methods for using handouts to reinforce important points
  • Presentation skills that enhance the focus and quality of participation
 
 
American Red Cross Adult CPR/AED

American Red Cross Adult CPR/AED

Workshop Date: 
Wednesday 10/18/17
Time: 
1:00pm - 4:00pm
Location: 
Draper Hall

This program offers certification through the American Red Cross in CPR/AED for adult patients.  Topics covered include recognizing an emergency, basic respiratory management, cardiopulmonary resuscitation (CPR), and automatic external defibrillator (AED) use. 

 
 
Journal Workflow Training 10/18
 
 
Planning Wellness into Your Work

Planning Wellness into Your Work

Workshop Date: 
Wednesday 10/18/17
Time: 
10:00am - Noon
Location: 
Campus Recreation

Wellness is an interactive process of becoming aware of, and practicing, healthy choices to create a more successful and balanced lifestyle.  Join us as we explore;  wellness at UMass,simple self-care techniques, and easy planning to holistically engage and develop the whole person.

What you'll learn:
A fluid definition of wellness and how to make it a part of your life.
How to become the most productive version of yourself.
Wellness opportunities available on campus. hidden treasures, wellness worksheets, goal setting, wellness journal.

 
 
Travel Payment Processing 10/18
 
 
Finding Your Behavioral Style

Finding Your Behavioral Style

Workshop Date: 
Thursday 10/19/17
Time: 
9:30am - 12:30pm
Location: 
Campus Center

This workshop will introduce you to the MBTI ( Myers Briggs Type Indicator) and identify your personality type.

We'll then explore how this information enhances your understanding of yourself, your motivations, your natural strengths and your potential areas for growth.

 
 
 
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Progressive Discipline

Progressive Discipline

Workshop Date: 
Tuesday 10/24/17
Time: 
9:00am - Noon
Location: 
Campus Center

This workshop explores the use of progressive discipline techniques to improve the work performance of employees not meeting standard.

What you'll learn:

  •    Effective use of the progressive discipline system in accordance to bargaining agreements and University policies and procedures.
  •    A developmentally approach progressive discipline through effectively crafting Performance Improvement Plans.
     
 
 
 
State Employees' Retirement System (SERS) 10/26

State Employees' Retirement System (SERS) 10/26

Workshop Date: 
Thursday 10/26/17
Time: 
9:00am - Noon
Location: 
Campus Center

This workshop is for benefitted employees who began contributing to a Massachusetts pension system before April 2, 2012 and have not rolled or withdrawn those contributions from the system.  It will help these employees understand the state rules and regulations that can affect their retirement calculations and help them to plan effectively for retirement.

 
 
 
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Active/Effective Listening: Improving Your Listening Skills

Active/Effective Listening: Improving Your Listening Skills

Workshop Date: 
Tuesday 10/31/17
Time: 
9:00am - 11:00am
Location: 
Campus Center

Listening is an integral part of our lives and more importantly, of our lives with others. The way in which we listen are central to how we build relationships; whether they are productive or unproductive, healthy or unhealthy ones. To become an effective/active listener is an important key in the path of personal and professional success.

Come review some old and learn some new concepts on how build better relationships through active listening.