Managing Multiple Generations  
     
 

Increasingly, managers and supervisors are working with multiple generations in the workplace. The differences among the generations can be one of the greatest challenges facing mangers today.  In this workshop, we will explore  generational differences in employees’ work  expectations, attitudes, and motivators as well as differences in communication style, work-life balance and interactions with others. We will discuss ways of working productively with different generations and learn how to diffuse workplace tensions when people of different generations-working side by side- don’t understand each other.

 
     
COURSE DATES :

Tuesday, January 12

COURSE TIMES : 9:00 a.m.-Noon
Course Objectives :

Participants will learn:

Identify characteristics of the four generations in the workplace

Recognize workplace issues and situations that may be influenced by generational differences

Improve your ability to communicate effectively with all generations and build a respect-filled workplace

Develop approaches and strategies to effectively manage multiple generations at work

PRE-REQUISITES : None INSTRUCTOR : Linda Marchesani
>View instructor bio
WHO SHOULD ATTEND : Open To All LOCATION : Campus Center 804-08
REGISTER NOW! ENROLLMENT LIMIT : 25
Please call 413-545-1787
 
 
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