Emily Schneider came on board as UWW's Student Services Coordinator in the fall of 2017. In this position, she provides administrative support to students and maintains much of UWW's student resources infrastructure. Before that she worked 20-30 hours per week for UWW as a student departmental assistant, while also being a mom, and also completing her bachelor's degree online through UMass Amherst. For her extraordinary work, Emily received the 2016 UMass Amherst Gerald F. Scanlon Student Employee of the Year award.
As a single mother, Emily really gets how hard it is to balance work, school and family. She has spent the last three years answering UWW's phones and responding to email inquiries with compassion, sound advice and accurate information. By witnessing UWW students’ dedication and perseverance, and through her own personal experiences, she has learned the importance of education and the positive impact it has on people’s lives.
With seven years of experience in customer service, including three years in higher education administration, she looks forward to using her managerial and administrative skills to continue supporting adult students on their academic journeys.
- B.B.A., Business Administration in Management, University of Massachusetts Amherst
- A.S., Business Administration, Holyoke Community College
Business information systems, management, and public administration.