If you've decided to try and get your position upgraded, we can help you. Step-by-step instructions are spelled out below. In some cases, your supervisor/department may request an upgrade. We don't recommend you pursue this process for various reasons. There is currently no appeal process if you are refused an upgrade by this process. You are also not guaranteed an interview about what you do in your job. Feel free to e-mail Linda Hillenbrand, the USA Reclassification Officer, for help or questions.

Step-by-step Instructions | Printable Appeal Form | Listing of job titles in USA

STATE JOB SPECIFICATIONS

Accommodations Clerk Series Accountant Series Administrative Assistant Series AV Equipment Tech Series Bacteriologist Bookkeeper Series Buyer Series Clerk Series Design Illustrator Series EDP Control Clerk Series EDP Programmer Series EDP systems Analyst Series Electronic Computer Operator Series Electronic Technician Series Graphic Arts Technician Housing Operations Assistant Series Information Officer Series Laboratory Assistant Series Laboratory Technician Series Librarian Series

Library Assistant Series, Higher Education Nursing Assistant Series Mail Clerk Series Nutrition Aide Series Offset Duplicating Machine Operator Series Pharmacist Series Phototechnician Series Program Coordinator Series Receiving Teller Series Reproduction Services Supervisor Sales Clerk Series Statistical Clerk Series Statistical Machine Operator Series Stenographer Series Student Housing Officer Series Technical Assistant, Higher Education Series Technical Specialist, UMass Series Telephone Operator Series Typist Series