UMass Amherst Police Department site header
UMPD provides a number of ways to help with personal safety.
About UMPD
Emergency Preparedness on Campus
Crime Prevention
Personal Safety
Crime Alerts and Statistics
outreach
Residence Hall Security
Campus and Community Resources
Reporting a Crime

Emergencies: Dial 9-1-1
Non-Emergencies:
Call (413) 545-2121

HELP Phones

Close shot of HELP Phone

There are approximately 110 HELP phones located at the entrance to all residence halls and throughout the campus. The phones are yellow with blue lights for maximum visibility, and anyone can call for help at the touch of a button. No dialing or conversation is required. In case of an emergency—sudden illness, fire, robbery, assault, or similar situations—go to the nearest HELP phone, press the red HELP button, and a police officer will be sent to that location immediately.

The HELP phones can also be used to report suspicious activity, unusual behavior, or hazardous situations to the police. In addition, you may use the HELP phones for routine police business (545-2121) and to make local calls.

Look for the yellow HELP phones and learn their locations along your daily campus route.

The OIT Telecommunications Services Web site has a list of HELP phone locations.