Residence hall security job openings for students are posted on the UMass Amherst Student Job Board. These jobs are not handled by Human Resources but by Residence Hall Security. Details on how to apply are in the job opening posted on the job board.
Residence Hall Job Descriptions
Residence Hall Security Monitor
This is an excellent job for a busy student. Security monitors are the cornerstone of our department. They are assigned to work in the lobbies of residence halls during evening hours. Security monitors oversee residence hall access by checking resident's IDs and registering their guests. Security Monitors start at $10.50 an hour and increases are available based on performance.
The Area Supervisor is assigned to supervise security monitors in a residential patrol area of 6 or 7 buildings. They check and support monitors by signing in minor guests, guests without identification, and provide relief for breaks. Outside duties include ensuring exterior doors are closed and locked, reporting lighting or other environmental concerns, assisting with walking safety escorts, and serving as the eyes and ears of the department to alert the Police or other agencies of issues of concern. The Area Supervisors are assigned two-way radios to maintain communication with the Dispatcher and other Supervisors. Area Supervisors are a hearty breed as they perform their duties in all weather conditions.
The role of dispatcher is also filled by a supervisor. The dispatcher is located in Dickinson Hall. They staff the phone and two-way radio, relaying essential information. They also perform clerical duties by logging telephone calls, maintaining a nightly list of RAs on duty, and communicating with the UMass Police, Physical Plant or Housing and Residence Life as needed.
Shift Supervisor is the senior student-held position in the department. Prior experience in the department is not required. Shift Supervisors perform all the behind the scenes administrative work required to keep Residence Hall Security running smoothly. In the absence of the Residence Hall Security Manager, they provide oversight for the department during night shifts. All are encouraged to apply for this position.
Coordinators schedule approximately 30 monitors for a cluster of 5-7 buildings or the staff of 30 Area Supervisors. Coordinators don't work a fixed schedule, but are required to demonstrate organizational skills, communicate easily via email, and have the monthly schedule completed on time.
Day Staff are those student employees who staff the security office during normal business hours. They perform clerical support for the department by reviewing and filing guest logs, preparing reports, replenishing equipment, and preparing supplies for the evening shift. The day staff will also communicate with other departments to report non-urgent matters relayed by the evening shift. The day staff receive supervision from the security office manager or the security Program Manager.