University of Massachusetts Amherst

Workplace Writing Skills Series: Notice Your Tone

In our high technology, low face-time workplaces most of us are interpreted (or misinterpreted) through the written word. That e-mail that sounded so innocent to you suddenly becomes the basis for a conflict with your co-worker in another building. The flyer your department sent out gets sent back to you with the grammar corrected by another department’s faculty member. Or that handout in your workshop makes you question the qualifications of your facilitator. This three-part workshop will give you a quick tune-up on your writing skills and help you to more effectively proofread your own work.

"Notice Your Tone" will cover:

• Learn how to notice the tone of your writing in order to avoid unwanted or unintended responses

Please register at www.umass.edu/wld or call (413) 545-1787.