Notice Your Tone Workshop
So often we hear "It's not what was said, it is how it was said" after the e-mail or letter has been received. In this final session of the Workplace Writing Skills Series, the emphasis will be on noticing the tone of your writing in order to avoid unwanted or unintended responses.
Please contact us at www.umass.edu/wld or call Workplace Learning & Development at (413) 545-1787.