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(413) 545-0801
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Financial Aid Administrators’ Code of Conduct

The staff of UMass Amherst Financial Aid Services adheres to the professional standards of conduct set forth by the National Association of Student Financial Aid Administrators (NASFAA). This is particularly crucial in our commitment to ensure transparency in our administration of student financial aid programs and to avoid any conflicts of interest. More information>

Preferred Lender Arrangement Code of Conduct


The following code of conduct is part of the Higher Education Opportunity Act enacted on August 14, 2008. Section 487(a) (25) of the Higher Education Act requires that an institutions that lists lenders for students to review, the institution must develop, publish, administer, and enforce a code of conduct. More information>

Policy on Codes of Conduct for University Vendor Relationships


The University of Massachusetts will adhere to the highest ethical principles in its relationships with vendors and the procurement of any goods and services. These principles will assure that all goods and services are of the highest quality and value for the best competitive price possible. All such goods and services shall be procured in such a way that all qualified vendors have an equal opportunity to provide such goods and services. More information>