Contact Us
If you still have questions that are not addressed on the Web site, please contact Financial Aid Services. Our staff is here to assist you.
By Telephone
You may reach customer representatives at Financial Aid Services
Monday through Friday, 8:30 a.m. to 5:00 p.m.
Undergraduate Financial Aid: 413-545-0801
TTY/TDD: 413-545-9420
Graduate Financial Aid: 413-577-0555
TTY/TDD: 413-545-9420
Personal Visits
Financial Aid representatives are available Monday through Friday, 8:00 a.m. to 5:00 p.m. at the Information Counter in Rooms 255 or 243, Whitmore Administration Building. If a representative determines that your situation warrants additional attention, they will arrange a private meeting with a counselor on call.
Location
We are located on the second floor of the Whitmore Administration Building, on the southern end of the UMass Amherst campus. We are near the Fine Arts Center and the Robsham Visitors Center.
Our Mailing Address
Undergraduate Financial Aid Services
255 Whitmore Administration Building
181 Presidents Drive
Amherst, MA 01003
Graduate Financial Aid Services
243 Whitmore Administration Building
181 Presidents Drive
Amherst, MA 01003
Our Fax
Fax: 413-545-1700
