Faculty and Staff Assistance Program
You can probably manage most of your problems yourself, or with help from family and friends. But sometimes, solutions are hard to find and your personal or work life is affected.
The Faculty and Staff Assistance Program (FSAP) can help. The FSAP is a free, confidential service offering counseling, information, consultation and referrals for UMass Amherst employees, including faculty, staff, graduate employees and postdoctoral fellows; and employees of the UMass Five College Federal Credit Union.
Our offices are on the ground floor of University Health Services, 150 Infirmary Way. Hours are by appointment, Monday – Friday, 8:30 a.m. – 5 p.m.
Meet our providers
• Elizabeth Holtzman, M.S.W., L.I.C.S.W., Director
• Tim Scott, M.S.W., L.I.C.S.W., Counselor
Contact us
For information or an appointment, call (413) 545-0350.
The FSAP can help with:
- emotional and psychological issues;
- alcohol and other drug use;
-
relationship and family problems;
- job-related or personal stress;
-
work performance;
- financial concerns;
- legal issues;
-
career problems;
- health matters; and more
An FSAP counselor can help you clarify issues and find ways to resolve problems. Referrals to other services can be provided; most are covered entirely or in part by health insurance.
FSAP use is voluntary and completely private. Information will not be disclosed without your written permission and won’t be included in personnel or medical records.
FSAP FAQs
Check out the frequently asked questions to learn more about the FSAP; for an appointment, call (413) 545-0350.
Helping someone else
If you’re concerned about a co-worker, there are things you can do. Supervisors are encouraged to recommend the FSAP to their employees; the guidelines for supervisors can assist you in making a referral.
