Faculty and Staff Assistance Program
You can probably manage most of your problems yourself, or with help from family and friends. But sometimes, solutions are hard to find and your personal or work life is affected. The Faculty and Staff Assistance Program (FSAP) can help.
The FSAP is a free, confidential service offering counseling, information, consultation and referrals for:
• UMass Amherst faculty and staff;
• UMass Five College Federal Credit Union employees; and
• Amherst-Pelham Regional School District employees.
Location and hours
The FSAP has a new location, on the second floor of Middlesex House, 111 County Circle. Hours are by appointment, Monday – Friday, 8:30 a.m. – 5 p.m.
What we do
The FSAP helps resolve work-related and personal concerns through confidential assessment, counseling, consultation and referrals.
An FSAP counselor will listen, help sort through issues, feelings and goals, and work with you to find solutions. Referrals to other services can be provided; most are covered entirely or in part by health insurance.
The FSAP works with people facing everyday life challenges, including:
Some problems may resolve in one or two meetings; others can take longer. There are no arbitrary service limits; each person receives the help they need.
FSAP group meetings offer a safe, supportive environment for people to share concerns, find solutions and connect with others in similar situations.
The FSAP will develop customized programs to meet clients’ specific needs. Examples include:
Helping someone else
If you’re concerned about a co-worker, there are things you can do. Supervisors are encouraged to recommend the FSAP to their employees; the guidelines for supervisors can assist you in making a referral.
Students in crisis
The university has developed a resource guide to help faculty and staff recognize, respond to, refer and report troubling student behavior.
For additional information, talk to your supervisor or department chair, and contact the Dean of Students Office, (413) 545-2684.
View the 'Maroon Folder'.
About our providers
Check out the frequently asked questions to learn more about us.