Emergencies

In a life-threatening medical emergency, always call 911 for ambulance transportation to a hospital.

Emergency mental health help is available 24/7. Call the Center for Counseling and Psychological Health 413-545-2337 weekdays, 8:30 am - 4:30 pm. On weekdays after 4:30 pm, weekends, and holidays, call the Protocall Crisis Line at 877-831-7421 to speak with a clinician.

Sexual Assault Nurse Examiner (SANE) program

UHS is a designated SANE site for Western Massachusetts. If you’ve been assaulted, come to UHS's Walk-In Care department or Women's Health Clinic as soon as possible; tell the staff you need to see a SANE.

Learn more about the Massachusetts SANE Program