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Call (413) 577-5000

About our services

Length of counseling varies, with a primary focus on short-term therapy directed at helping students function in a university environment. You and your counselor will determine the best approach for you.

Mental Health Services does not have the capacity to manage chronic conditions requiring intensive or frequent contacts. If our short-term care model will not adequately meet your needs, your counselor will discuss referral resources with you.

Hours and location


Monday – Friday, 8 a.m. – 5 p.m.

Emergency on-call services, 24 hours a day, 7 days a week.


Find us at 127 Hills North, in the Central Residential Area. Facing the Hills building, look for the UHS Annex sign, next to the doorway on the far left side.

Limited parking is available in the University Health Services lot. Metered parking is also available next to Franklin Dining Commons.

UHS Mental Health session

Costs

Those paying the Student Health Fee are eligible for up to six therapy visits per semester, based on clinical need. Beyond that, visits are billed to your primary insurance plan. Medication visits are billed to primary insurance first; the Student Health Fee covers remaining charges.

For more information call UHS Patient Services, (413) 577-5192, weekdays, 8 a.m. – 5 p.m.

Confidentiality

Clinical services are strictly confidential. No information is released without your permission, except in extreme, life-threatening emergencies or when required by law.


Start Here...


Call (413) 545-2337.

You’ll be scheduled to talk briefly with a clinician, who'll make recommendations based on your needs.

Urgent appointments are usually available within 24 to 48 hours.

Emergency services are available 24/7 every day. During business hours, call Mental Health Services and ask for the on-call clinician.

After 5 p.m., on weekends or holidays, call UHS, (413) 577-5000, and ask for the mental health on-call clinician.



Feel like there’s nowhere to turn? The National Suicide Prevention Lifeline is free, confidential and available 24 hours a day, 7 days a week.