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Questions? We're here to help.

Call (413) 577-5000

Paying for healthcare

Primary insurance

Massachusetts requires full-time college students to have primary health care insurance.

If you don’t already have insurance, or if the plan you have won’t meet your needs while at school, take advantage of the Student Health Benefit Plan (SHBP). The plan meets state requirements, with coverage and benefits specific to college students. More...

Student Health Fee

The Student Health Fee works together with primary insurance plans, entitling you to be seen at UHS and absorbing many costs not covered by primary health insurance; it is not health insurance.

Depending on your student status, the Student Health Fee may be automatically added to your tuition bill, or you may need to come to UHS' Patient Services department to register. More...

Insurance cards

If you’re covered by a plan other than the SHBP, get a copy of that plan's subscriber ID card before coming to school. Many plans have a separate prescription drug card or a health savings account (HSA) card; be sure to have copies of these, as well.

Students who elect the SHBP will receive an ID card. If you need care before you get your card, go to the Consolidated Health Plans website and choose the 'Online ID' option from the menu on the left.

Whether you’re covered by SHBP or another plan, it’s important to bring your insurance card when getting care at UHS. The information on the card will be used to submit bills to your insurance company.


Patients insured by a health maintenance organization or point-of-service plan which requires primary care provider (PCP) referrals must obtain one for care at UHS.

To avoid the need to obtain a referral, consider switching your PCP designation to a UHS provider.

Before coming to school, review your health insurance plan. If there are limitations, you may want to consider enrolling in the Student Health Benefit Plan.

More about referrals...


You are ultimately responsible for the cost of your care. If you don't provide us with current insurance information, bills will be sent to you.

Before your first visit, download and complete UHS' insurance information form. Return the completed form, along with photocopies of both sides of your insurance card, to UHS' Patient Services department. If you are insured under an HMO or POS plan, you must also provide the name, address and telephone number of your primary care provider.

Received a bill and have questions? These FAQs may have the answers you need.

Questions about insurance or the Student Health Fee? Call UHS Patient Services, (413) 577-5192.

Contracted carriers

UHS works with many major medical carriers, including:


Blue Cross/Blue Shield


Fallon Select

Harvard Pilgrim

Health New England



United Healthcare

U.S. Family Health Plan

UHS cannot accept:

(non-student plans)

Fallon Direct

Mass Health


Tufts Spirit Plan

Harvard Pilgrim Choice

Contracts change frequently.

For the most current information, call Patient Services, (413) 577-5192 or Patient Accounts, (413) 577-5256.