• Location & Accessibility
  
• Contact UHS
  
• Before Your First Visit
  
• Rides
  
  HealthRide
  UHS Shuttle
• Forms
  
• Tips & Timesavers
  
• Frequently Asked Questions
  
• Release of Information
  
• Health Withdrawals
  

About HealthRide

Getting from here to there is easy with HealthRide. Just follow these steps:

1. Sign up
   Log on to your SPIRE account and follow the HealthRide prompt to enroll.
   
   
2. Request a voucher
   At least two business days before your planned health visit, request a voucher via e-mail.
   
   Your request must include the following information:
   • your name;
   • your student ID number;
   • the name of your residence hall;
   • the location you're going to;
   • the date of your trip; and
   • whether you need a round-trip or one-way voucher.
   
   E-mail requests to healthride@uhs.umass.edu.
   
   When your request is processed, you'll receive information on how to get your vouchers. Keep them safe — you must have the documents to get your ride.
   
   If your UHS clinician refers you to an off-campus service, you can request HealthRide vouchers while at UHS.
   
   
3. Schedule your ride
   We have one area cab company who is currently the only authorized HealthRide provider. Please call:
   
   • Celebrity Cab, (413) 413-253-7330
   
   Call as far in advance of your planned trip as possible to ensure best service.
   
   
4. Go
   The cab driver will pick you up at your residence hall and bring you to the destination on your voucher. You must have the voucher and your student ID with you to ride. When you're ready for a ride back to your residence hall, call the cab company and arrange a pickup.
   
   

More important info

• HealthRide enrollment is available to students living in UMass Amherst on-campus residence halls. Service is available when residence halls are open.
• Rides will be provided between residence halls and off-campus health services in Amherst, Hadley, Hatfield, Northampton and Florence.
• HealthRides are available Monday - Friday, 8 a.m. - 5 p.m. Only non-urgent trips to Cooley Dickinson Hospital will be scheduled outside those hours.
• Members can bring one person with them on a HealthRide.
• Drivers will verify ride vouchers and passenger identity before each trip - be sure to have your student ID with you. HealthRide vouchers are non-transferrable.
• Enroll by semester or by academic year. If you sign up for a semester, you must re-enroll the following semester to maintain eligiblity. The HealthRide fee is non-refundable and cannot be pro-rated based on enrollment date.
• Be on time for your ride. Drivers won't wait more than five minutes. If you 'no-show' for a HealthRide three times in a semester, you won't be permitted to schedule more rides during that semester.
• Remember... If you're experiencing a life-threatening emergency, always call 911 for ambulance transportation to a hospital.