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HealthRide

UHS' HealthRide program provides rides for students referred to off-campus services by their healthcare provider, and those needing a ride home after being seen in the local ER.

HealthRide transports students to routine specialty appointments in the Amherst, Florence, Hadley, Hatfield and Northampton area, including Cooley Dickinson Hospital.

Using HealthRide

Follow these steps to schedule a ride to and from your
off-campus health visit:

  1. Request a voucher
    At least two days before your planned visit, e-mail a voucher request to healthride@uhs.umass.edu.

    Your request must include:
    • your name;
    • your student ID number;
    • your address;
    • the address you're going to;
    • the date of your trip; and
    • whether you need a round-trip or one-way ride.

    When your request is processed, you'll receive information on how to get your vouchers. Keep them safe – you must have the documents to ride.

    If you require immediate, unscheduled services
    off-campus, your UHS provider can help you obtain a voucher.

  2. Schedule your ride
    Two area cab companies are currently authorized HealthRide providers. Call either:

    Celebrity Cab, (413) 253-7330.
    Hours are Sun. – Thu., 8 a.m. – 10 p.m.; Fri. and Sat., 8 a.m. – 4 a.m.

    -or-

    Aaron's Transportation: (413) 727-3115,
    (413) 387-0300 or (413) 585-8294
    .
    Open 24 hours a day, 7 days a week.

    For best service, call as far in advance of your planned trip as possible.

  3. Go
    The cab driver will pick you up at your residence and bring you to the destination on your voucher. You must have the voucher and your student ID with you to ride.

    When your visit is finished, call the cab company for a ride back to your residence.

More information


  • HealthRide is not for use in life-threatening emergencies. Always call 911 for ambulance transportation to a hospital.

  • HeatlthRide is available to UMass Amherst students living on-campus and students living in the Amherst, Florence, Hadley, Hatfield and Northampton areas.

  • Round-trip rides begin from a student's residence or UHS; after the health visit, students will be returned to their residence.

  • Drivers will verify vouchers and riders' identity before each trip. Be sure to have your student ID. Vouchers are non-transferrable.

Return rides from the ER

If you're taken by ambulance to Cooley Dickinson Hospital's emergency room and need a ride home, call:

Aaron's Transportation
• (413) 727-3115;
• (413) 387-0300; or
• (413) 585-8294.

Service is available 24 hours a day, 7 days a week.