Before Your First Visit
If you’re a new patient, these tips can help you make the most of your visit while saving time:
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Arrive 15 minutes early for your first visit.
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Stop first at the Patient Services registration area. Staff will ask for information, including your insurance coverage and the best way to contact you. They’ll also create your medical record, which is used for all future visits.
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At your appointment area, you’ll be asked to fill out a brief medical questionnaire. To save time, download the forms here and complete them before you come to UHS.
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Review your medical history. Your new provider needs to know about allergies, medications, past illness or injury, immunizations, hospitalizations and other important information.
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Bring phone and fax numbers of any other providers who care for you, so we can communicate with them.
- If you’re under a provider’s care and have important medical records, it’s essential that you bring a copy with you or have your provider send them to our offices ahead of time.
- If you're under 18, the law requires your parent/guardian to give written consent for you to receive medical care. Plan ahead - download the Consent to Treat Minor Patients form and get it signed in advance!
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Before you come in, make a list of the health concerns you want to discuss, in order of importance. If your concerns are very involved, ask for a longer appointment, so the provider has enough time to review them in detail. Sometimes, more than one visit may be necessary.
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UHS provides comprehensive primary care services. Spend some time on this website to learn about what we can do for you. If you’re interested in certain services or programs, ask your provider for more information or call 577-5000.
Call Patient Services, 577-5192 for insurance or registration information; if you’ve got a health-related question, the Triage Advice Nurse, 577-5229, can help.
