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Questions? We're here to help.

Call (413) 577-5000

New Student

Welcome to UMass Amherst and University Health Services (UHS)! We’re the place to come for health care, services and information to help you now and throughout your life. Our fully accredited facility and college health experts are here to support your wellbeing.

Stuff you need to do

  1. Make sure you’ve got health insurance. It’s required for Massachusetts college students. The Student Health Benefit Plan (SHBP) or other qualified plan and the Student Health Fee work together to give you access to care at UHS. Full-time students are automatically enrolled in the SHBP and charged on the semester tuition bill.

    If you're insured under another qualifying plan and don't need the SHBP, you must waive the plan before the end of the add/drop period to avoid being charged. Read the eligibility rules carefully to see if you qualify. Waivers done in the fall apply to the entire academic year; only new and transfer students with qualifying coverage need to complete a spring semester waiver.

  2. Have required shots and send proof of immunization to the New Student Immunization Program at UHS before school starts. If you need more information, forms, or to get vaccinated after you arrive on campus, the NSIP can help.

  3. If you’re under 18, the law requires your parent/guardian to give written consent for you to receive medical care. Plan ahead – download the Consent to Treat Minor Patients form and get it signed in advance!

  4. Complete the MyStudentBody online health education course. It’s required for all first-year students; if you don’t do it before the deadline, you won’t be able to register for classes.

  5. Choose a UHS primary care provider. This is the person you’ll go to first when you need care or have health questions.

Stuff you need to know

  • In a life-threatening emergency, call 911 for an ambulance.

  • Have a health concern and don’t know what to do? Call UHS' Triage Advice Nurse, (413) 577-5229.

  • Know the ropes with this information for first-time UHS patients.

  • Our tips and timesavers can help speed your visits.

  • Make routine medical appointments by calling (413) 577-5101.

  • For mental and emotional health concerns, call the Center for Counseling and Psychological Health, (413) 545-2337 weekdays between 8 a.m. and 5 p.m.; after hours, on weekends or holidays, call UHS, (413) 577-5000 and ask for the on-call counselor.

  • Insurance questions? Check out the info on this site or call Patient Services,
    (413) 577-5192.

  • Your health information is confidential. No one will know you’ve used medical or counseling services unless you choose to tell them.