Normal Business Hours
The UCard Office is open Monday through Friday, 08:30am to 05:00pm. The UCard is closed Saturday, Sunday, and most holidays.
Extended Business Hours
During opening weeks the UCard Office is open the following hours:
Saturday, September 2 2017: 10am-3pm
Sunday, September 3, 2017: 9am-5pm
The UCard Office will be closed the following dates during the 2014-2015 school year:
- Labor Day: September 4, 2017
- Columbus Day: October 9, 2017
- Veterans' Day: November 11, 2017
- Thanksgiving: November 24 & 25, 2017*
- Christmas - New Years: Dec 25, 2017 - Jan 1, 2018*
- Washington's Birthday: February 19, 2018
- Patriot's Day: April 16, 2018
- Memorial Day: May 28, 2018
- Independence Day: July 4, 2018
*If you have an urgent need for assistance on November 25 (day after Thanksgiving) or December 27-28 during the week between the Christmas and New Year holidays, call (413) 545-0197, and choose option #0. Although the office will be closed, someone will be covering the phones during those days.
Please note that the entire campus is closed on November 25; December 26, 29, and 30; and January 2. There is no phone support available on these days.