Normal Business Hours
The UCard Office is open Monday through Friday, 08:30am to 05:00pm. The UCard is closed Saturday, Sunday, and most holidays.
Extended Business Hours
During opening weeks the UCard Office is open the following hours:
Saturday, September 1 2018: 10am-3pm
Sunday, September 2, 2018: 9am-5pm
The UCard Office will be closed the following dates during the 2018-2019 school year:
- Labor Day: September 3, 2018
- Columbus Day: October 8, 2018
- Veterans' Day: November 12, 2018
- Thanksgiving: November 22 & 23, 2018*
- Christmas - New Years: Dec 25, 2018 - Jan 1, 2019*
- Martin Luther King Jr. Day: January 21, 2019
- Presidents Day: February 18, 2019
- Patriot's Day: April 15, 2019
- Memorial Day: May 27, 2019
- Independence Day: July 4, 2019
*If you have an urgent need for assistance on November 23 (day after Thanksgiving) or December 26-27 during the week between the Christmas and New Year holidays, call (413) 545-0197, and choose option #0. Although the office will be closed, someone will be covering the phones during those days.
Please note that the entire campus is closed on November 22; December 25, 28, & 31; and January 1. There is no phone support available on these days.