Normal Business Hours
The UCard Office is open Monday through Friday, 08:30am to 05:00pm. The UCard is closed Saturday, Sunday, and most holidays.
Extended Business Hours
During opening weeks the UCard Office is open the following hours:
- Fall 2013: Thursday, August 29: 5pm-9pm (international students only); Sunday & Monday, September 1 & 2: 9am-5pm
- Spring 2013: TBA
The UCard Office will be closed the following dates during the 2012-2013 school year:
- Columbus Day: October 14, 2013
- Veterans' Day: November 11, 2013
- Thanksgiving: November 28 & 29, 2013*
- Christmas - New Years: Dec 25, 2013 - Jan 1, 2014*
- Presidents' Day: February 17, 2014
- Patriot's Day: April 21, 2014
- Memorial Day: May 26, 2014
- Independence Day: July 4, 2014
*If you have an urgent need for assistance on the day after Thanksgiving or during the week between the Christmas and New Year holidays, call (413) 545-0197, and choose option #0. Although the office will be closed, someone will be covering the phones during those days.
Please note that the entire campus is closed on November 28, December 25, and January 1. There is no phone support available on these days.