Hours of Operation

Normal Business Hours

The UCard Office is open Monday through Friday, 08:30am to 05:00pm. The UCard is closed Saturday, Sunday, and most holidays.

 

Extended Business Hours

During opening weeks the UCard Office is open the following hours:

  • Fall 2013: Thursday, August 29: 5pm-9pm (international students only); Sunday & Monday, September 1 & 2: 9am-5pm
  • Spring 2014:  Sunday & Monday, January 19 & 20: 9am-5pm

 

Observed Holidays

The UCard Office will be closed the following dates during the 2012-2013 school year:

  • Columbus Day: October 14, 2013
  • Veterans' Day: November 11, 2013
  • Thanksgiving: November 28 & 29, 2013*
  • Christmas - New Years: Dec 25, 2013 - Jan 1, 2014*
  • Presidents' Day: February 17, 2014
  • Patriot's Day: April 21, 2014
  • Memorial Day: May 26, 2014
  • Independence Day: July 4, 2014

 

*If you have an urgent need for assistance on November 29 (day after Thanksgiving) or December 26 & 27 during the week between the Christmas and New Year holidays, call (413) 545-0197, and choose option #0. Although the office will be closed, someone will be covering the phones during those days.

Please note that the entire campus is closed on November 28, December 25, December 30-31, and January 1. There is no phone support available on these days.

Location & Hours

168 Whitmore Administration Bldg. (Map)
Monday - Friday, 8:30am-5:00pm
(Extended Hours & Holiday Exceptions)

Contact Information

Email: ucard@admin.umass.edu
Telephone: (413) 545-0197
FAX: (413) 577-0644

Mailing Address

UCard Office
P.O. Box 2364
Amherst, MA 01004-2364