Hours of Operation

Normal Business Hours

The UCard Office is open Monday through Friday, 08:30am to 05:00pm. The UCard is closed Saturday, Sunday, and most holidays.

 

Extended Business Hours

During opening weeks the UCard Office is open the following hours:

  • Fall 2016:
    • Saturday, September 3 2016): 10am-3pm
    • Sunday, September 4, 2016: 9am-5pm
    • Monday, September 5, 2016: CLOSED
  • Spring 2017:
    • TBD

 

Observed Holidays

The UCard Office will be closed the following dates during the 2014-2015 school year:

  • Labor Day: September 5 2016
  • Columbus Day: October 10, 2016
  • Veterans' Day: November 11, 2016
  • Thanksgiving: November 24 & 25, 2016*
  • Christmas - New Years: Dec 25, 2016 - Jan 1, 2017*
  • Presidents' Day: February 20, 2017
  • Patriot's Day: April 17, 2017
  • Memorial Day: May 29, 2017
  • Independence Day: July 4, 2017

 

*If you have an urgent need for assistance on November 25 (day after Thanksgiving) or December 26-28 during the week between the Christmas and New Year holidays, call (413) 545-0197, and choose option #0. Although the office will be closed, someone will be covering the phones during those days.

Please note that the entire campus is closed on November 24, and December 29 through January 1. There is no phone support available on these days.

Location & Hours

168 Whitmore Administration Bldg. (Map)
Monday - Friday, 8:30am-5:00pm
(Extended Hours & Holiday Exceptions)

Contact Information

Email: ucard@admin.umass.edu
Telephone: (413) 545-0197
FAX: (413) 577-0644

Mailing Address

UCard Office
P.O. Box 2364
Amherst, MA 01004-2364