Hours of Operation

Normal Business Hours

The UCard Office is open Monday through Friday, 08:30am to 05:00pm. The UCard is closed Saturday, Sunday, and most holidays.

 

Extended Business Hours

During opening weeks the UCard Office is open the following hours:

  • Fall 2017:
    • Saturday, September 2 2016: 10am-3pm
    • Sunday, September 3, 2016: 9am-5pm
  • Spring 2017:
    • TBA

 

Observed Holidays

The UCard Office will be closed the following dates during the 2014-2015 school year:

  • Labor Day: September 4, 2016
  • Columbus Day: October 10, 2016
  • Veterans' Day: November 11, 2016
  • Thanksgiving: November 24 & 25, 2016*
  • Christmas - New Years: Dec 25, 2016 - Jan 1, 2017*
  • Presidents' Day: February 20, 2017
  • Patriot's Day: April 17, 2017
  • Memorial Day: May 29, 2017
  • Independence Day: July 4, 2017

 

*If you have an urgent need for assistance on November 25 (day after Thanksgiving) or December 27-28 during the week between the Christmas and New Year holidays, call (413) 545-0197, and choose option #0. Although the office will be closed, someone will be covering the phones during those days.

Please note that the entire campus is closed on November 25; December 26, 29, and 30; and  January 2. There is no phone support available on these days.

Location & Hours

168 Whitmore Administration Bldg. (Map)
Monday - Friday, 8:30am-5:00pm
(Extended Hours & Holiday Exceptions)

Contact Information

Email: ucard@admin.umass.edu
Telephone: (413) 545-0197
FAX: (413) 577-0644

Mailing Address

UCard Office
P.O. Box 2364
Amherst, MA 01004-2364