Normal Business Hours
The UCard Office is open Monday through Friday, 08:30am to 05:00pm. The UCard is closed Saturday, Sunday, and most holidays.
Extended Business Hours
During opening weeks the UCard Office is open the following hours:
- Fall 2014: Wednesday, August 27: 5pm-9pm (international students only); Sunday, August 31 & Monday, September 1: 9am-5pm (opening weekend)
- Spring 2015: Sunday & Monday, January 18 & 19: 9am-5pm
The UCard Office will be closed the following dates during the 2014-2015 school year:
- Columbus Day: October 13, 2014
- Veterans' Day: November 11, 2014
- Thanksgiving: November 27 & 28, 2014*
- Christmas - New Years: Dec 25, 2014 - Jan 1, 2015*
- Presidents' Day: February 16, 2015
- Patriot's Day: April 20, 2015
- Memorial Day: May 25, 2015
- Independence Day: July 4, 2015
*If you have an urgent need for assistance on November 28 (day after Thanksgiving) or December 26 & 27 during the week between the Christmas and New Year holidays, call (413) 545-0197, and choose option #0. Although the office will be closed, someone will be covering the phones during those days.
Please note that the entire campus is closed on November 27, December 25, and January 1. There is no phone support available on these days.