Normal Business Hours
The UCard Office is open Monday through Friday, 08:30am to 05:00pm. The UCard is closed Saturday, Sunday, and most holidays.
Extended Business Hours
During opening weeks the UCard Office is open the following hours:
Saturday, September 3 2016: 10am-3pm
Sunday, September 4, 2016: 9am-5pm
Monday, September 5, 2016: CLOSED
The UCard Office will be closed the following dates during the 2014-2015 school year:
- Labor Day: September 5 2016
- Columbus Day: October 10, 2016
- Veterans' Day: November 11, 2016
- Thanksgiving: November 24 & 25, 2016*
- Christmas - New Years: Dec 25, 2016 - Jan 1, 2017*
- Presidents' Day: February 20, 2017
- Patriot's Day: April 17, 2017
- Memorial Day: May 29, 2017
- Independence Day: July 4, 2017
*If you have an urgent need for assistance on November 25 (day after Thanksgiving) or December 26-28 during the week between the Christmas and New Year holidays, call (413) 545-0197, and choose option #0. Although the office will be closed, someone will be covering the phones during those days.
Please note that the entire campus is closed on November 24, and December 29 through January 1. There is no phone support available on these days.