Welcome to the UMass Amherst UCard Office

UPDATE: Problem with GET Fund Duplicate Deposits

March 17, 2017

All duplicate transaction reversals have been completed.  If you had a duplicate transaction and have not seen the reversal to your account, please contact the UCard Office at (413) 545-0197. 
We wish to thank you again for you patience as the University's credit card processor worked to correct these issues.
 
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The University's credit card processor has completed the refunds for the duplicate transactions from 02/28/17.  Those refunds should be showing up in bank accounts in 1-3 business days depending on your bank's policies.
They will also be submitting the refunds for the duplicate transactions from 03/04/17 shortly.  Those refunds should be showing up in 2-4 business days depending on your bank's policies.
Some problems with the refunds processed for the duplicate transactions from 02/26/17.  While the majority of refunds were coorect, some of the refunds did not match the duplicate deposit amount.  The credit card processor is aware of this problem and is working to correct those problems.  If you are one of those customers that received a refund that was either too small or too large, please be aware that this will be corrected in the next 2-4 business days.
 
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The University's credit card processor has successfully refunded the duplicate deposits from 02/26/17 and is working on the ones from 02/28/17 and 03/04/17.  
 
If you had a duplicate deposit from 02/26/17 and do not see the reversal by Thursday, 03/07/17, please contact the UCard Office.
 
Again, thank you for your continued patience.
 
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The University's Credit Card Processor is aware of the problem and is working to reverse the duplicate charges from Febrary 26th tonight (Friday).  A new status update confirming this will be available on Monday.
 
Thank you for your continued patience.
 
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There was a problem with our credit card processor that resulted in duplicate transactions for some deposits made on February 26th, Febrary 28th, and March 4th through GET Funds.
 
We are currently working with the processor to resolve the issue and to reverse those second charges. As soon as this is accomplished, we will post a notification to this site, and email those individuals who contacted us about the problem.
 
We sincerely apologize for this problem and thank you for your patience as we work to resolve it.

Hadley Stop & Shop Now Accepting UCard!

February 6, 2017

The UCard Office would like to welcome Stop & Shop of Hadley to our Off-Campus Merchant Program!
 
Students and Employees with UCard Debit Accounts can now use those funds to purchase goods at Stop & Shop of Hadley!
 
* Please note that the merchants participating in the UCard Off-Campus Merchant Program accept only UCard Debit Account funds, *NOT* Dining Bucks or Meal Swipes.

UCard Debit Account No Longer Valid for Textbook Purchases

August 19, 2015

UMass Amherst has recently transitioned from an on-campus bookstore to an online bookstore managed by Amazon.com.  This new bookstore does not currently accept the UCard debit account as payment.
 
As a result, students and their families should not deposit funds to the UCard debit account for the purposes of purchasing books, and instead should purchase books from Amazon using an accepted payment method.
 
For more information about the new online book store and its relation to the UCard system, please see: https://www.umass.edu/ucard/content/new-online-book-store.
 

Download the GET App for your iOS or Android Device

January 13, 2015

If you are using a mobile phone or tablet to access GET, GET will automatically send you to a mobile-friendly version of the web site. 

However if you are using an iOS or Android device, you should download and install the free iOS app or download and install the free Android app for even better performance and ease of use.

To learn more about GET, please see these short movies about How to Deposit Using GET and The GET Experience!

UCard Debit Account Accepted at Select Off-Campus Restaurants

August 28, 2014

Did you know that in addition to being accepted nearly eveywhere on-campus, your UCard Debit Account can also be used to buy food at over 20 off-campus locations?
 
Please check out the complete list of our participating off-campus merchants, including our newest merchants, Wendy's of Hadley and the Loose Goose Cafe!

Location & Hours

168 Whitmore Administration Bldg. (Map)
Monday - Friday, 8:30am-5:00pm
(Extended Hours & Holiday Exceptions)

Contact Information

Email: ucard@admin.umass.edu
Telephone: (413) 545-0197
FAX: (413) 577-0644

Mailing Address

UCard Office
P.O. Box 2364
Amherst, MA 01004-2364