Major Change to Photo Upload Starting March 18March 7, 2024Starting March 18, 2024, the online UCard photo submission application, MyPhoto, will no longer require that users submit a photo of their government-issued ID (driver's license, passport, etc.) in addition to their UCard photo. Starting March 18, customers will only need to submit a photo that meets the UCard Photo Requirements. |
New Value Plus Kiosk LocationFebruary 16, 2024Please take advantage of the newly relocated Value Plus kiok in Hampshire Dining Hall.
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Known GET Log In IssueSeptember 14, 2023The UCard Office has identified an issue for a small number of international students who are having difficulties logging in to GET either via the GET App or using the GET Web Portal. They successfully log in to campus single sign on, but then get the error: "Login successful but we were unable to access your campus card account."
We have reported the issue to campus Information Technology, and they are working on a solution. Once a fix is in place, we will update this announcement. Until then, students in this situation can:
Thank you for your patience as we work to resolve this issue. |
GET Funds and International Credit/Debit CardsSeptember 9, 2021
The UCard Office has received a number of support requests from students attempting to use international credit/debit cards to deposit funds to their UCard debit accounts via GET and the GET App. Unfortunately GET will only work with credit/debit cards issued by a U.S. financial institution. Any attempted deposits using a non-U.S. credit/debit card will fail.
Even though they fail, the charges may temporarily show up on students' bank/credit card statements. This is because the transactions were approved on the bank's end. Because they failed on the GET end, those pending transactions will eventually time out, typically in 3-5 business days (though this time may very depending on the bank). Once they time out, those funds will once again become available to students.
If students don't have a U.S. VISA, MC, AMEX, or Discover card that they can use, they can still make cash or check deposits to their UCard debit accounts. They should see Depositing Funds for more details about other deposit options.
We sincerely apologize for the confustion this has caused, and are working with our GET vendor to provide better information on the actuall GET site and App, regarding this limitation.
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Download the GET App for your iOS or Android DeviceJune 1, 2020If you are using a mobile phone or tablet to access GET, GET will automatically send you to a mobile-friendly version of the web site. However if you are using an iOS or Android device, you should download and install the free iOS app or download and install the free Android app for even better performance and ease of use. In addition to all the features found at the GET web site, the GET app also included the GetMyID functionality which allows a cardholder to display their UCard photo and id on their phone or other mobile device. |