Fountain Speaks on Information Technology and Innovation at the World Bank

University of Massachusetts School of Public Policy (SPP) faculty Jane Fountain

Jane Fountain, distinguished university professor of political science and public policy, and department chair of political science, delivered an invited lecture, “Using Technology to Change Public Administration,” at the World Bank in Washington, D.C. on November 8, 2017.

She presented some of the latest innovations in digital government focusing on developments in Punjab, Pakistan and in the United States federal government. Her lecture examined the limitations and potential of information technology as one tool of many to build state capacity, particularly in less developed countries.

The lecture was part of the Innovating Bureaucracy conference organized at the Bank following the release of the 2017 World Development Report on Governance and the Law. The conference also builds on the creation of the Bank’s ‘Bureaucracy Lab,’ aimed at launching a new generation of reforms in public administration through a renewed appreciation of political economy, greater use of experimentation and adaptation in reform initiatives, and micro-level diagnostics based on extensive primary data on public officials and the civil service worldwide.