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Research: Office of the Vice Provost
 

e-Protocol (electronic protocol submission for human subjects research)

How to Get a Login and Password

In order to access e-Protocol, you will need to contact the HRPO and provide the following information to Nancy Swett, ncswett@ora.umass.edu: your Name, Department, Title (graduate student, postdoc, associate professor, etc) , e-mail and NETID . (Note your NETID is the login that you would use when checking your e-mail through UMAIL). Please note: The CITI human subjects on-line training must be complete before a login can be provided for eprotocol.

NOTE: If you are a student, you must have a faculty sponsor who will be responsible for the oversight of your project. Your faculty sponsor must also have an eprotocol login and human subjects training certification.

Accessing e-Protocol

To access e-Protocol, go to: https://umaeprotocol.research.umass.edu/umhs/

Before you Start!

To ensure the best experience possible, please make note of the following Application System Requirements:

  • Turn off any Pop-up blockers.*
    • Pop-up blocking software prevents the eProtocol application from opening certain windows. You'll need to make sure that your browser has all pop-up blocking software disabled.
    • *For instructions on how to enable pop-up windows, see "Configuring your web browser to allow pop-ups."
  • Use a recommended browser
    • If you are on a Windows machine, eProtocol works best when using Internet Explorer.
    • If you are on a Mac machine, eProtocol works best using Safari.
    • You may experience difficulties when using other operating system/browser combinations. Please avoid using Firefox, Mozilla, or Netscape, as these browsers are NOT fully supported.

Tips for Success

  • Avoid using your browser's BACK or FORWARD buttons
    • Instead of the BACK or FORWARD button, use the menus and links within the application to navigate.
    • Each section is listed in the menu on the left. Select the section you wish to view form this menu. eProtocol will automatically save information when you move from one screen to the next.
    • IMPORTANT: When you are within the Protocol Information section, there are several subsections that must be completed. These subsection DO NOT appear in the menu on the left. To move among these subsections, you must click on the page icons across the top of the page, or use the arrow icons in the top right corner of the screen.
    • When you have completed the Protocol Information and Obligations sections, you will no longer be able to advance with the arrow or page icons. At this stage, you must click on Check for Completeness or another item in the menu on the left, in order to proceed.
  • Note that all fields must be filled in
    • If a particular section does not apply to your protocol, DO NOT leave that section blank. Simply type N/A in the appropriate box(es).
  • Be patient
    • Some processes can take a minute to run. Although data is loading, your browser may not indicate activity.
  • Be prepared
  • Read the instructions
    • Many pages in the application offer instructions right on the page to help guide you and answer most common questions. You can also use the help documentation for each page by clicking on the question mark icon in the top right corner of each screen.
  • Sign out when done
    • To protect your private information, always log off and shut down your browser completely (close all browser windows) when you are finished using eProtocol.