Procurement & Campus Services

Helping you achieve the best value and benefits from your purchasing dollars

Plan Ahead

Travel Brochure

UMass Travel Brochure, a consolidated guide of important contacts and card program information   

Available Discounts & Services

Travel Planning Resources

Important Contacts

Citibank Customer Service
Open 24 hours a day, 365 days a year
If outside the U.S., call collect at 904-954-7314

MasterRental Insurance
1-800-MC-ASSIST or 1-800-62-277478

Roadside Dispatch
1-800-MC-ASSIST or 1-800-62-277478
Roadside Dispatch provides emergency roadside automotive assistance. 
Costs are the responsibility of the cardholder.

Automobile Accidents
In the event of an accident with a University owned, leased or rented vehicle, the University Treasurer’s 
Office must be contacted: 
Kate Leahy — 774-455-7616—kleahy [at]

UMass Travel Expense Reimbursements
Travel Unit - Controller’s Office
100 Venture Way, Room 319, Hadley MA
Tel:  413-545-3341 - Fax:  413-545-4233


procurement [at]
413-545-0361 tel
413-545-1643 fax

Mail & Distribution
Print Services

To cancel or close a Purchase Order, email cancelpo [at]

venture way building

Procurement & Campus Services
100 Venture Way, Suite 334
Hadley, MA 01035-9430