UNIVERSITY CONTRACT - MISCELLANEOUS OFFICE SUPPLIES

PRIME VENDOR:

Gold Star Boulevard - 10 Distributor Road   Worcester, MA 01605

Contract - UA04JM0369 Term: September 1, 2003 through August 31, 2006 Term: Extended for July 1, 2006 through June 30, 2007 Term: Extended for July 1, 2007 through June 30, 2008 Term: Extended for July 1, 2008 through August 31, 2008

Vendor Code: 000014885

Toll Free Numbers: UMass Customer Service: 1-888-WB-MASON (1-888-926-2766) Ext. 1860

WB MASON Web Site - W. B. Mason

Fax No.: 1 877-721-9160

UMass Contracts Manager: John O. Martin - 545-0361

UMass Procard Manager: Holly Lankowski - 545-1748

W.B. Mason Sales Representative - Judy Balicki - 1-888-WB-MASON (1-888-926-2766) Ext. 8057

This contract covers the purchase of miscellaneous office supplies and replaces the contract that has been in place with Corporate Express. Please pay any outstanding invoices that you might have, cancel the existing purchase orders, and use your Procard to purchase consumable supply items from W. B. Mason. If you do not yet have a Procard, please contact the Procard Manager in the Procurement Department or visit the Procard Section of our Website. W. B. Mason will ship against University purchase orders, also.
 

Note that the University will not support purchases that are made from any other off-campus vendor for consumable office supply products. Based on the public bid process that was conducted to select an office supply house for the University, W. B. Mason is the vendor of choice for all consumable office supply products, regardless of the value of the purchase. The extensive bid evaluation that was conducted reflects that W. B. Mason offers the best overall value for the University's office supply needs. W. B. Mason will match any price offered by a competitor.HOW DO I DETERMINE WHAT IT WILL COST?

• Call the UMass W. B. Mason Customer Service Number - 1 888 WB-MASON (1-888-926-2766) - Ext. 1860,

OR,

• Look up pricing on the WEB - To access our prices on the WEB, you will need to obtain an internet log-on. Complete the appropriate Internet Access Form at WB MASON Amherst-sign up and fax it to W. B. Mason at 1-508-427-4456. A W. B. Mason service representative will set up your account and email your initial password and some reference information. Contact Customer Service if you have any questions.

  Internet ordering is reserved for Procard users. Although W. B. Mason will accept purchase orders, use of Procard is encouraged wherever possible.

  If you do not yet have a UMass Procard, please contact the Procard Manager in the Procurement Department at 545-1748 or lankowski@admin.umass.edu.

• Please note that the prices printed in the W. B Mason catalog are NOT our contract prices.

HOW DO I OBTAIN A W. B. MASON CATALOG?

• The W. B. Mason catalog may be obtained by contacting Customer Service at 1-888-WB-MASON (1-888-926-2766) - Ext. 1860.

I KNOW WHAT I WANT, BUT I CAN'T FIND IT IN THE W. B. MASON CATALOG:

• Call the W. B. Mason UMass Customer Service number at 1-888-WB-MASON (1-888-926-2766) - Ext. 1860 and the Customer Service Representative will be happy to assist you.

HOW DO I OPEN AN INTERNET ACCESS ACCOUNT WITH W. B. MASON?

• Complete the appropriate Internet Access Form at WB MASON Amherst-sign up.xls and fax it to W. B. Mason at 1-508-427-4456. A W. B. Mason service representative will set up your account and email your initial password and some reference information. Contact Customer Service if you have any questions.

• Internet ordering is reserved for Procard users.

HOW DO I PLACE AN ORDER WITH W. B. MASON?

• Order off the WEB using your Procard at http://www.wbmason.com/. If you need to set up an internet access account, follow the steps outlined above.

• Call the UMass W. B. Mason Customer Service Number - 1 888 WB-MASON (1-888-926-2766) - Ext. 1860.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER FROM W. B. MASON?

• Orders for in-stock items that are placed with W. B. Mason by 5 p.m. EST, Monday through Friday, will be delivered the next business day.

• W. B. Mason will contact you if an item has been discontinued or temporarily unavailable and offer a suggested replacement at the same cost as the item ordered.