Procurement & Campus Services

Important Travel Card Program Contacts

UMass Individual Corporate Travel Card Program
Gary Duggan, Associate Director of Procurement
100 Venture Way, Room 334, Hadley MA
Tel: (413) 545-6231 - Fax: (413) 545-1643

Citibank Customer Service
Open 24 hours a day, 365 days a year
If outside the U.S., call collect at 904-954-7314

MasterRental Insurance
1-800-MC-ASSIST or 1-800-62-277478

Roadside Dispatch
1-800-MC-ASSIST or 1-800-62-277478
Roadside Dispatch provides emergency roadside automotive assistance.
Costs are the responsibility of the cardholder.

Automobile Accidents
In the event of an accident with a University owned, leased or rented vehicle, the University Treasurer’s
Office must be contacted:
Kate Leahy — 774-455-7616—

UMass Travel Expense Reimbursements
Travel Unit - Controller’s Office
100 Venture Way, Room 319, Hadley MA
Tel:  413-545-3341 - Fax:  413-545-4233

Travel Agency
The Travel Collaborative
625 Mt. Auburn Street, Suite 207
Cambridge, Ma. 02138

UMass Dedicated Reservation Numbers
855-497-8112 (Toll free)

Emergency After Hours Service Number
Domestic & International 203-800-4060

Dedicated UMass E-Mail:






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This page is maintained by the Procurement Department