• Facilities Management Landscape Management Crew

The Facilities Management department is responsible for the custodial, grounds, utilities, and building maintenance for nearly 14 million square feet of administrative, academic, research, residential and recreational space at our Amherst campus. We are a complex organization that operates successfully through the diligent efforts of our highly motivated and dedicated personnel.Ray Jackson, Director, Physical PlantI believe in the power of enthusiastic people, and I am excited about the organizational changes we've been undergoing. I openly encourage communication, and believe that the best evaluation of our service comes directly from our customers.

We fully intend to stay focused on our mission and vision, all the while knowing that our most important product is service, our intended goal is customer satisfaction. We will continue to develop partnerships with our customers, and make a renewed commitment to do the best job possible with the resources we possess.

Our vision is both lofty and challenging, and it will continue to guide us as we develop even further into a more responsive, customer focused service organization.

Ray Jackson, Executive Director Facilities Management

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