Who we are

What we do

Our departments

Alterations

Alterations

Alterations performs construction-related projects throughout campus. The Alterations construction team has completed multiple complex projects over the years with budgetary effectiveness and a timely completion. The team specializes in quick mobilization, excellent customer service, competitive pricing, and meeting deadlines.

About Alterations

With the Facilities & Campus Services reorganization, Alterations became part of the Physical Plant Division. The Alterations Department is an on-campus construction crew comprised of carpenters, electricians, plumbers, and skilled tradespeople. Alterations specializes in all facets of construction and renovation from the smaller scale to the extremely complex.  We have talented craftspeople on staff who can construct a scaled model of your perspective project so you can view a three dimensional version of your renovation prior to the build out. The Alterations Department is also in charge of the University’s window and air conditioner program as well as overseeing many split A/C systems being installed.

Our Staff

We're Here To Help

If you'd like more information about Alterations, would like some assistance with a project, or simply need a little help filling out the Service Request Form, we're here for you. Feel free to contact one of our staff members:

Mark Kucinski, Assistant Director, Alterations

 

Mark Kucinski, Assistant Director, Alterations

mkucinski@admin.umass.edu
Desk: 413-577-4476

Sally Delaney, Construction Projects Manager

 

Sally Delaney, Construction Projects Manager

sdelaney@admin.umass.edu
Desk: 413-545-5370

Sara Clark, Project Assistant

 

Sara Clark, Customer Service Assistant

sclark@facil.umass.edu
Desk: 413-577-4475

Mike Aldrich, Institution Maintenance Foreman

 

Mike Aldrich, Institution Maintenance Foreman

maldrich@facil.umass.edu
Desk: 413-577-4474

 

Dave Bacon, Institution Maintenance Foreman

dmbacon@facil.umass.edu
Desk: 413-545-6562

Not sure who to talk to? When in doubt, call Sara Clark at 577-4475, and she'll do her best to help you.

Getting Work Done

The Service Request Form

The Service Request Form must be initiated by the requestor in order to start the process. A representative from Alterations will visit the site to understand the general scope and exact location of the work requested.

If you have problems with or questions about the form and wish to speak with an Alterations representative, please call 577-4475.

Estimates and Drawings

If the project is within the parameters of work that can be managed by Alterations and is properly funded, a preliminary sketch or drawings will be developed and estimates made for the requestor. A time table will be set and, upon written approval by the requestor, the project will be authorized to move forward. A pre-construction meeting date will be set.

Communication

Regular communication will occur between Alterations and the designated customer contact. At the completion of the project, a walk through with the client will occur at which time a punch list will be developed if there is any remaining work to be done.

Alterations

Mark Kucinski, Assistant Director
mkucinski@umass.edu (413) 577-4476

Emergency info

Fire & police: 911

Our service desk

Phone: 545-6401

Fax: 545-0729

Phys Plant service request