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University of Massachusetts Amherst

Outreach

 

Services

Alumni Career Services Program
Career counseling and job transition assistance available to UMass Amherst alumni either by phone, email or in person (including appointments in Boston). Assistance available with job search strategies, networking, employer contacts, career assessment, and career change issues. Site also offers links to other job transition resources, including job listings.

Archaeological Services (UMASS)
Archaeological Services (UMASS) is an archaeological consulting service specializing in all phases of cultural resource management projects, including archaeological and historical background research and field testing, site examination, and data recovery for historic and prehistoric sitess.

Arts Extension Service (AES)
The Arts Extension Service (AES) is a national organization creating learning opportunities "that develop the arts in communities and community through the arts." AES does this through continuing education for artists, arts organizations, and community leaders.

Assistive Technologies Center (ATC)
The UMass Library System's Assistive Technologies Center (ATC) provides adaptive services to any member of the University community or Commonwealth of Massachusetts who has an ADA-defined disability and requires an accommodation for library use. Some examples include retrieval of materials from the stacks, photocopying, large print user guides, scanning assistance, screen readers, text enhancements, and text enlargers.

Campus Career Network
The Campus Career Network is a source for employment candidates, including working undergraduates, recent graduates, and alumni in over 100 disciplines. The Career Network provides employer assistance through: electronic resume referral; recruiting program; field experience; campuswide career fairs and information sessions; and diversity coordination. Provides liaison service for employers to academic departments.

Campus Center Events Office
The Campus Center Events Office provides an integrated method of getting information and utilizing meeting and conference services of the UMass Campus Center. Center for Economic Development (CED) http://www.umass.edu/larp/CED/index.html The Center for Economic Development (CED) provides technical assistance to cities, towns and organizations to retain and expand their employment base. Center for Immigrant and Refugee

Center for Educational Software Development
The Center for Educational Software Development is a campus service organization dedicated to the design, development and deployment of instructional technology at the Univerity of Massachusetts Amherst. CESD builds collaborations with UMass faculty and external institutions and community groups, and uses tools and expertise developed in more than a decade of technology research to serve University departments as well as the state's K-12 schools.

Center for Economic Development (CED)
The Center for Economic Development (CED) provides technical assistance to cities, towns and organizations to retain and expand their employment base.

Center for Immigrant and Refugee Community Leadership and
Empowerment (CIRCLE)

CIRCLE offers collective leadership and community development programs for local Cambodian, Vietnamese, Hmong, Tibetan, Russian, and Somali groups. Graduate students in community development and undergraduate students in service learning provide training, field support, and monitoring programs. The Center models a form of collective leadership drawing on the strengths of all participants - all participants are considered both teachers and learners. Participants work together to bridge the divide of culture, race, religion, class, gender, and generations; and to cross the barriers between communities and institutions.

Center for Information Technology and Dispute Resolution
The mission of the Center for Information Technology and Dispute Resolution is to support and sustain the development of knowledge bases, systems, and processes for resolving conflict in cyberspace, as well as to further understanding of disputing and dispute resolution. The Center is actively involved in dispute mediation and participates in making educational opportunities available.

Center for International Securities and Derivatives Markets
An academic research center which focuses on security and investment fund performance in both U.S. and international asset markets. Provides research information to financial firms and others.

Center for Language, Speech and Hearing
The Center for Language, Speech and Hearing serves the speech, language, and hearing needs of the communicatively impaired child and adult. The clinic staff provide a broad range of screening-identification, evaluation, rehabilitation, therapy, achnd consultation services for various disorders of communication.

Center For Manufacturing Productivity (CMP)
The Center for Manufacturing Productivity (CMP) assists manufacturers in meeting current competitive challenges, with emphasis on: conversion from defense to commercia manufacturing; development of computer-aided technologies and systems; modernization of management structures; adaptation to meet overseas product standards and adequately address export requirements of foreign markets; better utilization of human resources; improvement of production and control. CMP matches specific business needs with appropriate University expertise.

Center for Nutrition in Sport and Human Performance
The mission of the Center for Nutrition in Sport and Human Performance is to conduct research and provide education in establishing sound nutritional and fitness practices associated with participation in athletic or related exercise programs. The Center provides educational support for health and fitness professionals as well as off campus coaches and athletic trainers who typically do not have formal training in sport/exercise nutrition.

Center for Public Policy and Administration (CPPA)
The Center for Public Policy and Administration (CPPA) provides research, teaching and outreach services to public and private organizations. The Center works in areas including environmental policy, non-profit management, social welfare, education policy and others. Examples of projects include: working with governmental and non-governmental organizations seeking faculty to carry out funded research, local governments soliciting advice in public policy or administration, and journalists pursuing expert sources.

Center for Tourism Research and Management (TRAM)
The Center for Tourism Research and Management (TRAM) assists in the development and management of tourism. Services include: economic, social, and cultural impact studies and hospitality service training workshops for public and private businesses, organizations and communities.

Commercial Ventures and Intellectual Property Office (CVIP)
The Office of CVIP operates on all five UMass campuses to bring commercial value to University research. CVIP provides guidance through this process and helps to identify and evaluate research that may have commercial value. CVIP also works with outside patent counsel to protect intellectual property in the U.S. and abroad. The central office is at UMass Medical Center in Worcester.

Community Career Services Program
The University Career Network Office offers an evening fee-based career consulting program for those from the wider community who are not UMass alumni. A consortium of career center staff offer a full range of job search and career management assistance at a reasonable cost.

Community Leadership and Empowerment (CIRCLE)
CIRCLE offers collective leadership and community development programs for local Cambodian, Vietnamese, Hmong, Tibetan, Russian, and Somali groups. Graduate students in community development and undergraduate students in service learning provide training, field support, and monitoring programs. The Center models a form of collective leadership drawing on the strengths of all participants - all participants are considered both teachers and learners. Participants work together to bridge the divide of culture, race, religion, class, gender, and generations; and to cross the barriers between communities and institutions.

Counseling and Assessment Services (CAS)
Counseling and Assessment Services (CAS) administers national testing programs such as the College Level Examination Program (CLEP) and the Miller Analogies Test (MAT). In addition, CAS offers a controlled site for secure, decentralized testing for outside organizations. Limited consulting is available for areas related to education evaluation, personnel selection, and instrument development.

Intellectual Property Office (CVIP)
The Office of CVIP operates on all five UMass campuses to bring commercial value to University research. CVIP provides guidance through this process and helps toidentify and evaluate research that may have commercial value. CVIP also works with outside patent counsel to protect intellectual property in the U.S. and abroad. The central office is at UMass Medical Center in Worcester.

Donahue Institute
The Donahue Institute is the public service and outreach unit of the University of Massachusetts President’s Office, offering services involving economic and organizational development.

Earth Sciences Information Office (ESIO)
The Earth Science Information Office (ESIO), part of The Environmental Institute at the University of Massachusetts Amherst, is the Massachusetts branch of the Earth Science Information Center, a division of the U.S. Geological Survey (USGS), Department of Interior. The ESIO provides various types of maps and other cartographic information, including aerial photographs and space images available from federal, state, and local governmental agencies, and from private sources.

Environmental Analysis Laboratory
The Environmental Analysis Laboratory conducts a wide variety oftests for publicly supported environmental research, management or monitoring activities, particularly efforts requiring substantial numbers of samples.

Environmental Institute (TEI)
The Environmental Institute (TEI) provides public agencies and private industries with a central access point to the environmental expertise at the University of Massachusetts Amherst. TEI creates research partnerships and manages environmental research, education, and outreach programs through five centers: the National Environmental Technology Institute (NETI), the Water Resources Research Center (WRRC), the Cooperative Marine Education and Research Program (CMER), the Office of Geographic Information and Analysis (OGIA), and Archaeological Services (ARCH). TEI administers competitive research grant programs: the NETI program is open to UMass Amherst faculty; the WRRC program is open to faculty at all institutions of higher education in Massachusetts; and the CMER grant program is open to all faculty in the University of Massachusetts system.

Everywoman's Center
The Everywoman Center's mission is to provide leadership in promoting educational access and equity for women, to empower women to take full control of their lives and to strengthen connections among women. The Center offers five different programs and two projects designed to serve the needs of the diverse cultural and linguistic populations of the University and surrounding community.

Extension 4-H Youth and Family Development Program
The Massachusetts 4-H Program helps youth learn life skills that they need to be successful children and adults. These include communication, decision-making, problem solving, sharing and conflict resolution skills. Youth do this through projects in subject areas of interest to them — these could involve dogs, photography, horses or fitness, just to name a few possibilities. 4-H youth learn through “hands-on” learning, becoming engaged in an activity and then sharing and processing the information they have. Volunteer club leaders guide young people through the process in towns and cities throughout Massachusetts. Optional educational activities and competitive events occur at the county or regional level and there are state level activities and competitive events. A network of programs and events in the areas of animal science, communications, and community service is available to support 4-H club members and volunteers.

Family Business Center
The Family Business Center assists family-owned businesses to be more professional, to develop policies and procedures based on best practices, and to improve communication and strategizing skills. It offers forums, roundtables, a website, a newsletter, referral and counseling services. Government Documents Collection and Services http://www.library.umass.edu/govdoc.shtml The W.E.B. Du Bois Library Government Documents collection includes publications from the U.S. Government, the Massachusetts State Government, and the United Nations. These publications are available to the academic community and the community at large.

Food Science Pilot Plant
The Food Science Pilot Plant offers facilities for testing and evaluating pilot scale processes for new products. Companies can assess and develop new products at the Pilot Plant before proceeding to a full manufacturing scale.

Forensic Anthropological Services
Forensic Anthropological Services in the Department of Anthropology as a fee-based unit that provides the State Medical Examiner's Office and law enforcement agencies with the expertise they require in the identification of human remains.

Government Documents Collection and Services
The W.E.B. Du Bois Library Government Documents collection includes publications from the U.S. Government, the Massachusetts State Government, and the United Nations. These publications are available to the academic community and the community at large.

History Institute
The History Institute is the outreach arm of the UMass Amherst History Department. The Institute arranges in-service training for K-12 teachers in Western Massachusetts through its weekday Conversations Series, day-long workshops, and summer seminars.

Industrial Assessment Center (IAC)
The Industrial Assessment Center (IAC) staff serves small and medium sized manufacturing plants in New England by providing no-cost energy efficiency analyses of their plant and process operations. It assists these plants in conserving energy, reducing pollution, increasing productivity, lowering operating costs, minimizing waste and preventing pollution.

Research Liaison and Development
Research Liaison and Development's mission is to maximize the value of UMass Amherst as a partner to industry and as a contributor to econmically successful state and region. They do this by applying professional attention to the quality and productivity of relationships and initatives that can benefit the University.

K-12 Internet Access Center
The UMass K-12 Project has made Internet services widely available for Massachusetts K-12 educators and students. It features access to a huge variety of educational resources with user-friendly interfaces and strong user support services. The service is provided by the University of Massachusetts Amherst with the assistance of other UMass campuses, the MassNet state college network, Westfield State College, Mount Holyoke College, and Franklin County Technical School.

Labor Relations and Research Center
The Labor Relations and Research Center at the University of Massachusetts Amherst is a highly regarded graduate program for those who want to work in the labor movement. The Labor Relations and Research Center is an integrated program of graduate education, research, and direct service to workers and the labor movement.

Laboratory for the Assessment and Training of Academic Skills (LATAS)
LATAS provides assessment and intervention services to children, youth and adults with learning disabilities and conducts research directed toward developing new procedures for assessing and treating learning disabilities. Its research is also directed towards the creation of a theoretical understanding of the nature of learning disabilities.

Research and Instructional Services
The University of Massachusetts Library system provides reference assistance including consultations on finding information through print or electronic media. In addition, the Library offers electronicly available reference services through the "Ask a Librarian Link."

Mass Ventures
Mass Ventures is a regional venture development company and is focused on building high growth companies in Western Massachusetts. It was established in 1995 by a partnership of the University of Massachusetts, the business community, and the Commonwealth of Massachusetts, dedicated to supporting the entrepreneurial emergence in this region. Mass Ventures provides professional services including strategic planning, marketing, financial planning to a range of industries.

Massachusetts Historical Manuscript Collections
As the principal public archival repository in the western part of the state, the Special Collections and Archives Department acquires, preserves, and makes available material pertaining to the history of Massachusetts. The archive is also the home of the papers of W.E.B. Du Bois, African-American scholar and statesman, for whom the library is named.

Massachusetts Nutrient Data Bank (MNDB)
The Massachusetts Nutrient Data Bank (MNDB) provides computer-assisted evaluations of dietary intake information for research, clinical, and educational programs, individual or group evaluations, or product development.

Massachusetts Pesticide Analysis Laboratory (MPAL)
The Massachusetts Pesticide Analysis Laboratory (MPAL) provides analytical services and scientific expertise for the regulation of pesticide use and enforcement of pesticide regulations in Massachusetts. MPAL is able toanalyze most commonly used pesticides including insecticides, herbicides, and fungicides, using state-of-the-art liquid and gas chromatographic techniques. MPAL’s analytical hich staff interacts with other chemists, biologists, toxicologists, and scientists with related expertise on the UMass Amherst campus. MPAL is available for contract work related to land use, historical pesticide use, the monitoring of pesticide fate in active use areas such as golf courses, greenhouses, nurseries, etc.

Massachusetts Small Business Development Center (MSBDC)
The MSBDC provides a comprehensive program of counseling assistance and educational training programs to existing and prospective small businesses. Services include business plan development, finance, cash flow management, international trade development, minority business assistance and domestic and international market assessments. Also, over 150 training programs are conducted annually addressing a variety of topics and sophistication.

Massachusetts State Data Center
The Massachusetts State Data Center is part of the national network of the U.S. Census Bureau and is operated by the Massachusetts Institute for Social and Economic Research (MISER) at the UMass Amherst. It makes available an extensive collection of census data for Massachusetts, New England, and the United States. The Center’s products and assistance are available to local community leaders, planners, businesses, researchers, and the general public.

Massachusetts Water Watch Partnership (MassWWP)
The Massachusetts Water Watch Partnership (MassWWP) provides training and other technical assistance to citizen organizations who conduct water quality monitoring programs on the lakes, rivers, and estuaries of Massachusetts. Begun in 1990, MassWWP operates under the administration of the Water Resources Research Center of the University of Massachusetts Amherst's Environmental Institute.

Molecular Visualization Software Workshops
A number of software tools are available through this program of the University's Department of Microbiology to enable educators at the high school or college level to incorporate visualization of three-dimensional protein or nucleic acid structure into their teaching.

Nutrition Information and Bulletin Board Learning Experience (NIBBLE)
NIBBLE, a project of the University's Department of Nutrition, is a nutrition education website designed for low-literate learners. With easy-to-read nutrition information, tools to assess knowledge and food practices, NIBBLE is useful for teachers of adult basic education and consumers looking for nutrition information. Additional nutrition courses and seminars are available online through UMassONE, Online Nutrition Education, at www.umassone.net.

Office of Geographic Information and Analysis (OGIA)
The Office of Geographic Information and Analysis (OGIA) assists the University community with GIS technologies in teaching, research, and public service. It is a central repository at UMass Amherst for spatial data sets from MassGIS and works with the University Library in offering a digital library of map images and GIS data for Massachusetts over the Internet. OGIA manages GIS site licenses for ESRI and MapInfo products for the UMass five campus system as well as other eligible state institutions of higher education. It offers a wide range of services, from simple data conversion and capture through more complex analysis and modeling to GIS planning and implementation studies. Clients include University departments, municipal governments, regional planning agencies, state, regional and federal agencies.

Patent and Trademark Depository Library
The Physical Sciences and Engineering Library at the University of Massachusetts Amherst is an official Patent and Trademark Depository Library and as such, offers full searching capabilities for U.S. patents and trademarks.

Psychological Services Center (PSC)
The Psychological Services Center (PSC) is a professional training clinic which is staffed and maintained by the Doctoral Training Program in Clinical Psychology at the UMass Amherst. Services available include: individual psychotherapy; couple therapy; group therapy; and psychological testing. Psychotherapy services are provided by pre-doctoral students and post-doctoral respecialization students who are enrolled in this program and are closely supervised by licensed clinical psychologists on staff in the Clinical program and from the community. PSC provides services at a very low cost using a sliding fee scale structure.

Social and Demographic Research Institute (SADRI)
The Social and Demographic Research Institute (SADRI) of the University's Department of Sociology provides administrative and technical support for social science and professional research activities. Through SADRI, agencies and companies can arrange for consulting and contractual research services in research design, project evaluations, statistical methods, grant preparation, demographic studies, surveys, and data analysis.

Statistical Consulting Center (SCC)
The UMass Statistical Consulting Center (SCC) provides a full range of statistical consulting services and also maintains educational and research roles. The SCC's primary role is to provide its customers with assistance in using statistical methods. Most of this assistance is in the form of statistical consulting but the Center can al provide short-term cooperative research projects and proposals, and provide technical personnel and specialized computational services as needed. It also provides access to other University services and personnel.

Strategic Envirotechnology Partnership (STEP)
The Strategic Envirotechnology Partnership (STEP) is an innovative program to launch Massachusetts as a national leader in promoting the growth of new environmental and energy-efficient technologies. STEP offers environmental and energy technology companies an integrated package of services to assist them in moving forward with their ideas. By using the STEP resources, envirotech companies will make themselves more attractive to both public and private financing sources. As a result of involvement with STEP, industries will receive an independent assessment of their technology's performance, potential openings into state government markets, and contacts with public and private business and technical assistance agencies.

The Media Education Foundation
The Media Education Foundation produces educational resources concerned with the social impact of the mass media around issues such as gender, race, sexuality, violence and commercialism. It is a nonprofit educational organization led by Sut Jhally of the University's Department of Communication. It is " devoted to media research and production of resources to aid educators and others in fostering analytical media literacy. We believe that a media literate citizenry is essential to a vibrant democracy in a diverse and complex society."

Translation Center
The Translation Center offers professional, high quality translations to businesses, schools, hospitals, governments, community organizations, and private individuals. It provides a full range of services, including translation and interpretation services, webpage translation, software localization, video voice-overs, creative translations of marketing materials, and multi-lingual wordprocessing and design.ii

UMass Amherst Library system
The UMass Amherst Library system is the largest at any state-supported institution in New England. Present holdings include more than five million books, periodicals, government documents and electronic resources serviced from four locations: the 28-story W.E.B. Du Bois Library, the Physical Sciences and Engineering Library, the Biological Sciences Library, and the Music Reserve Lab in the Fine Arts Center. Special strengths of the collection include Afro-American Studies, Chemical Engineering, Electrical and Computer Engineering, English and American Literatures, Geology, Horticulture, Latin America, Massachusetts/New England History, Mathematics, and Polymer Science. The Library System is also a depository for U.S. government documents, patents, and maps. The Library is open to the public seven days a week. Full borrowing privileges are extended to all adult Massachusetts residents.

UMass Educational Television (UMET)
UMass Educational Television (UMET) produces innovative educational programs for children and adults. Programs can be seen on cable television and can be purchased for classroom or home use through the UMET video catalog. UMET functions as a hands on, video production training laboratory for graduate and undergraduate students at the University of Massachusetts Amherst and offers assistantship and internship opportunities.

UMass Extension Bookstore
The UMass Extension Bookstore sells academic publications such as manuals and workbooks related to the outreach programs of UMass Extension (Agriculture and Landscape; 4-H Youth and Family Development; Natural Resrouces and Environmental Conservation; and Nutrition Education). Its website also features online and downloadable publications as well.

University Conference Services (UCS)
University Conference Services (UCS) provides conference and program management with an emphasis on personalized service. UCS offers comprehensive computerized registration services that can be customized to the specific needs of your event. Campus facilities include 10,000 residence hall rooms during summer season; 10,000-seat Mullins Center arena; 2,000 seat Fine Arts Center venue and smaller auditorium and meeting spaces.

Urban Places Project (UPP)
The Urban Places Project (UPP), based in the University's Department of Landscape Architecture and Regional Planning, is dedicated to preserving and enhancing the quality of urban life through planning and design. UPP's focus is academic outreach and applied research, particularly in low-income and minority neighborhoods that have not traditionally had access to design and physical planning assistance.

Western Massachusetts Writing Project (WMWP)
The Western Massachusetts Writing Project (WMWP) is a local site of the National Writing Project. WMWP provides services to schools, school districts, and individual K-12 teachers in Western Massachusetts. Its principal function is the in-service training of teachers, though its trained teacher-consultants are able to advise on curriculum design, testing, and assessment. Working with a school or school system, WMWP will design and implement an in-service program, using its teacher-consultants as workshop leaders.

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