UMass Amherst One Stop presented by Student Affairs and Campus Life
 
'Back to School' © Jason Stitt. Image from BigStockPhoto.com

Upcoming Dates & Events

May 12
Last day of classes

May 14-21
Final exams

May 23
Undergraduate Commencement

Calendars:
Academic Calendars
Housing Calendar

 

Welcome

Welcome to One Stop! We are pleased to offer this resource for students, families, and any members of the UMass Amherst community who have questions about financial aid, tuition and billing, housing, and registering for classes. The site also includes important dates and links to other campus resources.

As part of our “Students First” effort, it is our sincere hope that you will find this online resource both informative and convenient.


Current and prospective graduate students should refer to the Graduate School web site for similar information and frequently asked questions.

Students who are enrolled in or interested in Continuing & Professional Education programs should refer to their web site for more information.

Financial Aid frequently asked questions
How do I apply for financial aid?
If all I want is a student loan, do I still need to apply for financial aid?
When will I receive my award letter?
How was my eligibility determined?
What does it mean to be selected for verification?
How can I find a job on/off campus?

For answers to other questions about financial aid, visit the FAQ section of the Financial Aid Services web site.

Tuition and Billing frequently asked questions
When will I get my bill?
When is payment due?
What if I pay the bill late?
My student loans don't appear on my bill. Why?
Why don't my parents receive the bill at home and why can't they receive any information about it over the phone?
What is a hold on my account? Why do I have one and what can I do about it?

For a complete list of frequently asked questions about billing and fees, visit the FAQ section of the Bursar's web site.

Housing frequently asked questions
How do I apply for housing?
When will I know my room assignment?
Will I know who my roommate is before before I move in?
Can I move into the halls before the published move-in date?
How can I change my assignment?
Who is eligible to move off-campus?
How do I cancel my room assignment?

For more information about your housing assignment, living on campus, and the residence halls, visit the Housing and Residence Life web site.

Registration frequently asked questions
How do I register for classes?
A course is missing from my schedule and add/drop is over. How do I add this course?
How do I get my “INC” or grade changed?
What courses will transfer to UMass Amherst?
Are there any forms that I have to fill out to return to UMass Amherst or is it automatic?
How do I change my address?
I can't access my SPIRE account. What should I do?

For information about academic calendars, registration schedules, transfer credit and transcripts visit the Registrar's web site. To see additional questions go to the Registrar's FAQ page.

Top of page

Quick Links
Dean of Students
New Students Orientation
Office of Parent Services
Undergraduate Admissions
University Health Services
Mental Health Services

Academic Resources
Academic Advising
Commonwealth College
Schools & Colleges
Learning Commons

Course Catalog and Schedules (on SPIRE)
Five Colleges Course Catalog
Graduate School
Continuing & Professional Education

Getting Connected
OIT Guide for New Students
Activate your OIT account
Learn More About SPIRE
Computer Classrooms
Student Phones
UMail (Student Email)
OIT Help
For more information, visit the OIT Web Site

Need Further Help?
The Ombuds Office is also available to help you with academic and administrative matters. Call (413) 545-0867.

Send us your feedback!
We welcome your comments and suggestions. Please email us your feedback about this site.

 

Copyright 2005-2009 University of Massachusetts Amherst, Site Policies
Produced and maintained by Student Affairs and Campus Life