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Tuition & BillingBelow are some of the most frequently asked questions about tuition and billing. If you don't find the information you are looking for, please call the Bursar's Office at (413) 545-2368 or visit their web site. When will I receive my bill? If your question is not listed here, please go to the Bursar's Office website and select the FAQ link to see additional questions. When will I receive my bill?Bills are issued for students with outstanding balances multiple times during the semester, approximately every 6 weeks. The University of Massachusetts Amherst has transitioned to a paperless student billing system. All Graduate, Undergraduate and Continuing and Professional Education (CPE) students will be notified via e-mail when a bill is available online to view and/or print. Notifications will be sent to a student at their UMass OIT e-mail account. Student may receive notification at additional e-mail addresses that they setup through their online bill access. How does the electronic payment work?QuikPAY is the University of Massachusetts Amherst’s online billing and payment system, and is the preferred method of payment. Students and parents may pay by ‘e-check’ from a Checking or Savings account. MasterCard, American Express or Discover are also accepted, but a 2.75% convenience fee will be incurred. Visa is not accepted as a form of payment. We will also accept cash, checks and money orders payable to the University of Massachusetts. Please include the student ID number on the check. Students who wish to pay their bill online may do so by accessing QuikPAY through their SPIRE account. Students click the View/Pay Bill link in the Finances section of the Student Service Center to view, print and/or pay their bills online. Parents wishing to pay online will first need to be set up as an Authorized Payer by the student. Parents who are setup as Authorized Payers will log in directly to QuikPAY at https://quikpayasp.com/umass/bursarbill/authorized.do Students and/or parents making a payment online will receive a receipt confirmation of payment via e-mail. Online payments made will immediately credit a student’s account. Can my parents get a copy of the bill?Students can set up parents and other individuals as Authorized Payers through their QuikPAY access via SPIRE. Students are required to enter an e-mail address and temporary password for each authorized payer. Authorized Payers will receive an email with their login name and temporary password, which should be changed upon logging in the first time. Each billing cycle, Authorized Payers will receive an e-mail notifying them that the bill is available to view online, and may be accessed through the link provided in the e-mail: https://quikpayasp.com/umass/bursarbill/authorized.do When is payment due? The first Fall bill for Undergraduate and Continuing and Professional Education Students is issued in early July and is due in early August. Fall bills for Graduate students are issued after the add/drop period (mid-September) and are due in early to mid-October. Does the University offer a payment plan?The University of Massachusetts Amherst has partnered with Tuition Management Systems (TMS) to provide our students with a payment plan option. Students may enroll in a full-year (10 monthly installments) or a single term (5 monthly installments) payment plan for a nominal fee. Enrollment information is found online at www.afford.com/umassamherst or by contact TMS at 1-800-722-4867. Please note: the deadline to enroll for the full year payment plan is the due date of the Fall bill. For students wishing to enroll in a single term plan, the deadline is the due date of that semester’s first bill. If you missed the enrollment for the fall semester, you can enroll as early as December for the Spring semester. The student enrolled in TMS why do we have a balance?Changes to a student’s bill can occur after a payment plan budget has been set. For example, a change to a more expensive meal plan would cause the student’s bill to increase. The payment plan budget will not automatically adjust for any changes in a student’s bill after the budget has been set. What if the payment is late?Please make sure all payments are received by the due date. If payment is not received by the due date, a $50.00 late fee may be assessed to the bill.
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