Strategies and Tips
University life provides students with a dynamic experience rich in new learning, relationships, and opportunities. Engaging fully in this experience brings many rewards—and also, inevitably, creates conflict. Conflict is a normal part of every person’s life and yet not many feel confident about dealing with it effectively. Here are some resources that may be of help.
- How To Stand Up To Adult Bullies
- The Road to Resilience
- Problem Solving Conversations Guidelines [pdf]
- CPI’s Top 10 De-Escalation Tips
- The Center for Counseling and Psychological Health, which provides emotional support and counseling for stress, depression, anxiety and other emotional difficulties
- Disability Services, which provides equal access to individuals with disabilities.
- The Student Legal Services Office, which provides free legal advice and counsel for graduate and undergraduate students with problems with immigration, landlord-tenant, consumer protection, criminal defense and others.
- The Dean of Students Office Student Life Team, which meets with students, listens to their concerns, and assists students in developing a comprehensive action plan for academic and personal success.
- The Office of Equal Opportunity and Diversity (EO&D), which addresses discrimination issues and manages related Grievance Policies and Title IX compliance.
- The Center for Women and Community, which provides counseling, Rape Crisis services, community education and trainings about sexual violence, healthy relationship and other topics, as well as information and referral services.
- The Men and Masculinities Center, which supports male student success and healthy masculinities for individuals and communities.
- The Office of Religious and Spiritual Life, which offers educational programs, advocacy, interfaith dialogue, and other activities designed to foster an informed, caring and supportive campus community for students of all backgrounds and beliefs.
- The Stonewall Center, which provides support, resources, programming, and advocacy for lesbian, gay, bisexual, trans, queer, intersex, asexual (LGBTQIA) and allied students, staff, and faculty at UMass Amherst and for the larger Pioneer Valley.
- The Center for Multicultural Advancement and Student Success (CMASS), which supports the student success and sense of belonging of firstgeneration students, students of color, multiracial students, and low income students.
- …as well as a wide array of supportive cultural organizations, registered student organizations, and activities to enhance students’ experiences.
Support in a variety of situations: Single-Stop Resources
A campus guide for new students: UMatter at UMass New Students Guide