Staff Resources

Strategies and Tips

UMass can be a wonderful, rewarding place to work, and at the same time, working in a large public institution has challenges that can bring about conflict. Conflict is a normal part of every person’s work life and yet not many feel confident about dealing with it effectively. Here are some resources that may be of help.

For All Staff

For Supervisors

Being a manager brings a special set of challenges. Here are some resources that may be of help.


On-campus Resources

  • The Faculty and Staff Assistance Program (FSAP) is a free and confidential counseling, consultation, and referral service that assists employees in resolving personal, work-related, and family problems.
  • The Stonewall Center provides support, resources, programming, and advocacy for lesbian, gay, bisexual, trans, queer, intersex, asexual (LGBTQIA) and allied students, staff, and faculty at UMass Amherst and for the larger Pioneer Valley.