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UMass Amherst

For Faculty & Staff


The Ombuds Office assists faculty members with a broad range of concerns, including but not limited to:

  • academic honesty;
  • inter- and intra-departmental disputes;
  • faculty-student conflicts;
  • classroom civility;
  • intellectual property;
  • and discrimination/harassment.

We can offer guidance to faculty in handling suspected cases of academic dishonesty. Many cases are handled with an informal resolution instead of a formal charge, but in either case the Ombuds Office can be a resource for you. For more information, see the Academic Honesty Page and read the Academic Honesty Guide for Faculty.

The Ombuds Office also handles the academic grievance process. If a grievance has been brought against you, we can help you understand how the process works and how to best prepare for a hearing.

For more information: please call to make an appointment, or visit our FAQ or Resources sections.

Quotes from faculty...

"Simply being a third party clearly made a huge difference and created a situation that worked out well for everyone. I can not say good enough things about your efforts and the Ombuds Office."

"I'm always impressed by your dedication to the welfare of so many members of our campus. Thank you for all that you do."


The Ombuds Office is available to help University staff with any concerns that they have. We can often help staff explore their options, resolve conflicts or refer staff members to the appropriate resources to assist them. Some matters we commonly assist staff with are:

  • workplace climate;
  • working conditions;
  • staff/supervisor conflicts;
  • evaluations and promotions;
  • ethical concerns;
  • and conflicts with coworkers, customers or others.

For more information: make an appointment to see us, or visit our FAQ or Resources sections.

Quotes from staff...

"Thank you so much for your support in our time of need."

"Thanks for your help to our office ... It's bright and comfortable and a much better place to come to every day."

"Words cannot express our gratitude for all that you have to done make the conditions in our working environment so much more pleasant and enjoyable."

Office Hours:

Monday - Friday
9 am - 5 pm
and by appointment

Contact Information:
Campus Center
Room 823
UMass Amherst
Amherst, MA 01003-9243
tel: (413) 545-0867
fax: (413) 545-9720