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UMass Amherst

For Faculty & Staff

"I'm always impressed by your dedication to the welfare of so many members of our campus. Thank you for all that you do." - Psychology Professor

"Words cannot express our gratitude for all that you have to done make the conditions in our working environment so much more pleasant and enjoyable." - Employee


The Ombuds Office assists faculty members with a broad range of concerns, including but not limited to:

  • academic honesty;
  • inter- and intra-departmental disputes;
  • faculty-student conflicts;
  • classroom civility;
  • intellectual property;
  • and discrimination/harassment.

In our role as the Academic Honesty Office, we can guide faculty in handling suspected cases of academic dishonesty. If you suspect academic dishonesty, action must be taken within ten business days of the suspicion. Many cases are handled with an informal resolution instead of a formal charge, but in either case the Academic Honesty Office is a resource for you. For more information, see our Academic Honesty Page or read our quick-reference guide for faculty.

The Ombuds Office also handles the academic grievance process. If a grievance has been brought against you, please contact the Ombuds Office immediately so that we can discuss how the process works and how to prepare for the hearing.

For more information: please call to make an appointment, or visit our FAQ or Resources sections.

"Simply being a third party clearly made a huge difference and created a situation that worked out well for everyone. I can not say good enough things about your efforts and the Ombuds Office." - Faculty member

"Thanks for your help to our office ... It's bright and comfortable and a much better place to come to every day." - Employee


The Ombuds Office is available to help University staff with any concerns that they have. We can often help resolve problems or refer staff members to the appropriate resources to assist them. Some matters we commonly assist staff with are:

  • Personnel: hiring, layoffs, equity
  • Working conditions, staff/supervisor conflicts, harassment
  • Conflicts with other staff, faculty, or students
  • Evaluations and promotions

For more information: make an appointment to see us, or visit our FAQ or Resources sections.

"Thank you so much for your show of support in our time of need." - Employee

Office Hours:

Monday - Friday
9 am - 5 pm
and by appointment

Contact Information:
Campus Center
Room 823
UMass Amherst
Amherst, MA 01003-9243
tel: (413) 545-0867
fax: (413) 545-9720