This FAQ is meant to provide simple answers to complex questions regarding navigating your lease during the COVID-19 crisis. Please reach out to Off Campus Student Life if you have further questions.
Off Campus Student Life - Remote Assistance
In order to best keep our community safe, the Off Campus Student Center will be closed to all in-person visitors until further notice. This includes any walk-in advising. We will still be available over email at firstname.lastname@example.org and will respond within 1 business day.
Due to limited staffing, please email our office before trying to call. If you would prefer communication via phone, please email your return number and we’ll get back to you as quickly as possible.
As always, resources will be available 24/7 on our Off Campus Housing website, https://offcampushousing.umass.edu/. For more information about the campus’ response to COVID-19 please visit https://www.umass.edu/coronavirus/. Thank you.