Assessment, Survey, and Effectiveness Research (formerly the Office of Academic Planning & Assesment) promotes a culture of evidence and equity by leading the campus-wide collection, analysis, and governance of survey- and evaluation-related data. The team also leads institutional- and program-level assessment of student learning to support goals for educational effectiveness, strategic planning, and compliance with regional accreditation. Results of assessment, survey, and effectiveness research are found on our website as well as on public-facing dashboards and Flagship Analytics
New Website coming August 2024.

Student Experience and Outcomes

ASER draws on a student “pathways” assessment framework, where we consider the variety of students’ experiences from entrance to graduation and beyond. This holistic approach focuses on the quality of the experience at various stages of the students’ journey through UMass Amherst. We use both quantitative and qualitative evidence and direct and indirect measures to shed light on the effectiveness of University offerings and on student achievements.

Program, Curriculum, and Instructional Innovation

ASER works collaboratively with faculty senate committees, academic departments and programs, individual faculty members, and the campus administration to design and implement a variety of program and instructional innovation assessment initiatives, including Academic Program Review, General Education assessment, and departmental Educational Effectiveness Plans (EEP).

University-Wide Assessment

ASER contributes to campus-wide assessment efforts through a number of initiatives. These include providing evidence and consulting support for the University’s strategic planning efforts, contributing to NECHE accreditation efforts, and conducting the campus’s climate survey.

Survey and Evaluation Research

ASER provides survey data and analyses to inform and support evidence-based practice, decision making, benchmarking, and strategic planning. We also work with administrators and faculty to evaluate University programs and services by gathering and analyzing institutional, survey, and/or focus group data, as needed.

Student Response to Instruction (SRTI)

ASER administers the Student Response to Instruction (SRTI) rating system and provides resources to individual instructors and departments on the recommended use and interpretation of results.

Tools, Services, and Support

ASER offers both individual consultation and a host of tools to help you with your teaching and learning assessment efforts, survey development and focus group implementation, and program and external grant evaluation needs.