Skip to main content

Jeungok Choi


Associate Professor


BIO: Jeungok Choi, RN, PhD, MPH is an Associate Professor at the University of Massachusetts, Amherst, School of Nursing (SON). She has a Master of Public Health (MPH) from Tufts University with concentrations in Biostatistics and Epidemiology and a PhD in Nursing Boston College.  She also had a postdoctoral research fellow training in Nursing and Biomedical Informatics at Columbia University School of Nursing sponsored by Reducing Health Disparities through Informatics Research Training Program (NINR T32NR07969).

Through her entire research career, she has been seeking for ways to improve healthcare communication for those with low literacy skills. Her approach is that appropriate pictographs (simple line drawings showing explicit healthcare actions to be taken) in addition to simplified text can improve learner’s cognitive learning process and enhance his/her engagement in deeper understanding. Her research has especially focused on web-based, pictograph-enhanced healthcare instructions for low-literate older adults with hip replacement surgery. She has completed several pilot studies about healthcare instructions for immigrant women (funded by Susan G. Komen for the Cure) and older adults with hip replacement surgery (funded by Healey Endowment Grant University of Massachusetts). She is currently conducting two projects: development of  web-based, pictograph-enhanced discharge instructions for low literate older adults (funded by American Nurses Foundation Association of Rehabilitation Nurses); and  examination of  the effect of  these Web-based instructions on comprehension and recall, adherence to discharge instructions, and health outcomes (complications, admission to ER, readmission to hospital) using an experimental posttest repeated-measures design (funded  by Sigma Theta Tau International, Inc.). Her publications have foci related to pictographs, web-based education, staffing model, and healthcare terminology.

At the University of Massachusetts, she has been involved in developing and teaching core DNP courses: Informatics for Nursing Practice, Intermediate Biostatistics, and Research Methodology in Nursing. She has advised many DNP students in their capstone projects. She is an academically and clinically trained statistical consultant through mentored consultation training and teaching experience. She was a recipient of 2011 College Outstanding Teacher by the School of Nursing University of Massachusetts.

Peer-reviewed Journal Articles: Published

Choi, J.(2012). Development and pilot test of pictograph-enhanced breast healthcare instructions for community-residing immigrant women. International Journal of Nursing Practice, 18(4), 373–378.
Moussa, M., Sherrod, D., & Choi, J. (2012) Use of E-health to improve health literacy and decrease health disparities among diabetic African Americans.  Journal of Best Practices in Health Professions Diversity, 5(1).
Choi, J.  (June 2012). Comparative assessment of informatics competencies in three undergraduate programs. Online Journal of Nursing Informatics (OJNI), vol. 16 (2), Available at 1700
Zucker, D.M., Choi, J. & Gallagher, E. R. (2011). Mobile outreach strategies for screening hepatitis and HIV in high risk populations. Public Health Nursing, 29(1), 27-35. e-pub.  doi: 10.1111/j.1525-1446.2011.00970.x
Choi, J. (2011). Development and validation of pictograph-based discharge instructions for low-literate older adults after hip replacement surgery. Journal of Gerontological Nursing, 37(11), 47-56. doi: 10.3928/00989134-20110706-03.
Choi, J. (2011). Literature review: using pictographs in discharge instructions for older adults with low-literacy skills. Journal of Clinical Nursing, 20(21-22),  2984-96. doi: 10.1111/j.1365-2702.2011.03814.x.
Choi, J., Choi, J., & Fucile, JM. (2011). Power up your staffing model with patient acuity.  Nursing Management, 42 (9), 40-43.
Choi, J.,& Bakken, S. (2010). Web-based education for low-literate parents in neonatal intensive care unit: Development of a website and heuristic evaluation and usability testing. International Journal of Medical Informatics, 79, 565–575. doi: 10.1016/j.ijmedinf.2010.05.001 PMCID: PMC2956000
Choi, J., Jenkins, M.L., Cimino, J.J., White, T.M., & Bakken, S. (2005). Toward semantic interoperability in home health care:  Formally representing OASIS items for integration into a concept-oriented terminology. Journal of the American Medical Informatics Association, 12 (4), 410-417.
Choi, J., Bakken, S., Larson, E., Du, Y., & Stone, P.W. (2004). Perceived nursing work environment of critical care nurses. Nursing Research, 53(6), 370-8.


Peer-reviewed Journal Articles:  In Pressor Accepted

Choi, J.& Zucker, D. (In press). Self-assessment of nursing informatics competencies for Doctor of Nursing Practice students. Journal of Professional Nursing.
Choi, J. & DeMartinis, E.J (In press). Nursing informatics competencies: Assessment of undergraduate and graduate nursing students. Journal of Clinical Nursing.
Choi, J. (accepted). Older Adults’ perception of pictograph-based discharge instructions after hip-replacement surgery. Journal of Gerontological Nursing.
Choi, J., & Bakken, S. (accepted). Validation of Self-Assessment of Nursing Informatics Competencies Scale (SANICS).  Journal of Nursing Education
Choi, J., Choi, J., & Kim H. (accepted).  Nurses’ interpretation of patient status descriptions on the Braden scale.  Clinical Nursing Research.

Conference Articles: International

Choi, J., Choi, J., & Kim, H. (2012).  Developing a computer interpretable guideline with nursing knowledge: A case study of a pressure ulcer risk assessment and prevention guideline at Spaulding rehabilitation hospital. Proceedings of 11th International Congress on Nursing Informatics. Montreal, Canada (Poster).
Choi, J., & Bakken, S. (2006). Heuristic evaluation of a web-based educational resource for low literacy NICU parents. Volume 122. Consumer-Centered Computer-Supported Care for Healthy People - Proceedings of Nursing Informatics, Vol. 122, 194-9. Seoul, Korea (Paper).
Choi, J.,Yu, A., & Bakken, S. (2004). Tailored web-based family educational materials in NICU.Proceedings of the 11th World Congress on Medical Informatics. San Francisco CA, USA(Poster).

Conference Articles: National & Regional

Choi, J.(2011). Improving discharge communication using pictograph-based educational materials. Beta Zeta at Large Scholarship Day, Holyoke, MA.
Choi, J.,Choi, J., & Kim, H. (2011). A Pilot survey on nurses’ interpretations on the Braden Scale parameters in acute care hospitals. Proceedings of the American Medical Informatics Association Symposium. Washington, DC.
Choi, J., Zucker, D.M., & Gallagher, E.R. (2010). Mobile outreach for hepatitis C and HIV in western Massachusetts. Proceedings of the 22nd Annual Scientific Sessions of the Eastern Nursing Research Society. Providence, RI.
Choi, J., & Choi, J. (2008) A framework for effective implementation and local adaptation of decision support systems. Proceedings of the American Medical Informatics Association Symposium. Washington, DC.
Choi, J., Choi, J., & Bakken, S. (2006). Comparison of primary care expert and computer-interpretable depression screening guideline recommendations. Proceedings of the American Medical Informatics Association Symposium. Washington, DC.
Choi, J., Bakken, S., & Starren, J.B. (2005).Web-based educational resources for low literacy families in the NICU. Proceedings of the American Medical Informatics Association Symposium. Washington, DC.
Choi, J.,Jenkins, M.L., Cimino, J.J., White, T.M., & Bakken, S. (2005).  Integration of the Outcomes and Assessment Information Set (OASIS-BI) into the Medical Entities Dictionary (MED) using the LOINC semantic structures as a terminology model. Proceedings of the 17th  Annual Scientific Sessions of the Eastern Nursing Research Society. New York, NY (Paper).
Jenkins, M.L., Desjardins, K., John, R., Roberts, W.D., Choi, J., & Bakken, S. (2005). Informatics competency growth in NP Students. Proceedings of the 17th Annual Scientific Sessions of the Eastern Nursing Research Society. New York, NY.
Choi, J., Bakken, B., Larson, E., Du, Y., & Stone, P.W. (2004). Perceived Nursing Work Environment (PNWE): Re-conceptualization of the Nursing Work Index Revised (NWI-R). Proceedings of the 16th Annual Scientific Sessions of the Eastern Nursing Research Society. Quincy, Massachusetts.
Stone, P.W., & Choi, J. (2004). The Perceived nurse work environment: Impact on intention to leave. Proceedings of the 16th Annual Scientific Sessions of the Eastern Nursing Research Society. Quincy, Massachusetts (Paper).
Jenkins, M.L., White, T., Lin, S., Choi, J., & Du, E. (2003). Piloting web-based NAMCS data collection for nurse-managed centers. Proceedings of the American Medical Informatics Association Annual Symposium. Washington, DC.
Choi, J., Mahoney, E.K., Duffy, M.E., & Tabloski, P.A. (2001). Predictors of physically and verbally aggressive behaviors in Korean nursing home residents with dementia.  Proceedings of the 54th Annual Scientific Meeting of the Gerontological Society of America. Chicago, IL.


Conference Article: Accepted

Choi J. & Jacelon C.(2013). Acceptability and Comprehension of Pictograph-based Discharge Instructions for Low-literate Older Adults after Hip-Replacement Surgery. 25th Annual Scientific Sessions of the Eastern Nursing Research Society.  Proceedings of the 25th Annual ENRS Scientific Sessions, Boston, MA
DeMartinis, J., Kalmakis, K., LeBlanc, R., & Choi, J. (2013). Going the Distance: A Recipe for Success. 39th Annual Meeting of National Organization of Nurse Practitioner Faculties (NONPF). November 13, 2012