Three Named to Direct Transit, Physical Plant, and Design and Construction at UMass Amherst

AMHERST, Mass. – The University of Massachusetts Amherst has announced the appointment of three new directors to oversee key areas of the campus infrastructure.

Jeri Baker, formerly of the University of Texas at Austin, will be Transportation Services director; 17-year campus veteran Raymond Jackson has been appointed Physical Plant director; and 15-year facilities planning veteran Tom Shaw has been named director of Design and Construction Services.

“It is a real pleasure to announce the appointment of three such talented people to three such critical positions,” said Juanita Holler, associate vice chancellor for facilities and campus services. “These are the people who literally keep the campus running.”

Holler also singled out Transportation Services operations manager Glenn Barrington for his success as interim director following Al Byam’s retirement; as well as Pat Daly, Dennis Swinford and Niels La Cour, who chaired the search committees.

in her position on the eve of one of the year’s busiest periods for campus transportation services, Baker replaces Al Byam, who retired as director in May. She comes to UMass Amherst after a five-year stint as assistant director of parking and transportation services for the UT Austin campus. Prior to that, she served as parking garage supervisor there, and as a station manager and operations manager for FedEx, where she coordinated financial and budget activities to support “on time, every time” delivery services. She holds a B.A. from UT Austin. “I cherish the ability to work for a department that values diversity, inspires hard work and rewards employees with merit-based growth,” she said.

Holler said that Jackson, who has served as interim Physical Plant director since the retirement of Pat Daly seven months ago, has progressively taken on more and more responsibility within Physical Plant since he was first hired as power plant manager in 1997. Formerly an engineering officer in the U.S. Navy aboard the USS Berkley, Jackson has served as assistant director of utilities on campus for the past 11 years. He holds a B.S. in engineering from the Massachusetts Maritime Academy, and an MBA from UMass Amherst.

Shaw has served as interim director of Design and Construction Services since March, when facilities and campus services were reorganized. Before arriving on campus in 1998, Shaw was a regional manager for engineering and construction for Raytheon Support Services Company, a project engineer for the city of Burlington, Vt. and a project manager for the Federal Aviation Administration.

All three began their new duties Aug. 18.