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Related links: |
Umass Environmental
Health and Safety |
United States
Postal Inspectors |
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SUSPICIOUS MAIL AND PACKAGES CAN BE IDENTIFIED BY ONE OR MORE OF THE FOLLOWING:
- No return address or one that can't be verified as legitimate
- Marked with restrictions, such as "Personal," "Confidential," or "Do not X-ray"
- Sealed with excessive tape
- Handwritten or poorly typed address,
- Incorrect titles or titles with no name or misspellings of common words
- Badly typed or written
- Oily stains, discolorations, or crystallization on wrapper
- Strange odor
- Rigid or bulky
- Lopsided or uneven
- Addressed to someone no longer here or not addressed to a specific person
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ACTION STEPS:
- Isolate item immediately
- Handle with care- -do not shake or bump
- Do not open, smell, or taste the powder
- Do not walk around with the letter or shake it
- Do not discard the letter or package
- Do not panic
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WHOM TO NOTIFY:
Call Charlie Apicella, Mgr. of Mail and Distribution Services at 413 545-2488. Note- If Mgr. Apicella is not available, call Jim DeRoy, Distribution Supervisor at 413 545-3313
- If neither manager nor supervisors are available, call Campus Police by dialing 911 from any campus phone or by dialing 413 545-2121 from an off campus or cell phone. Campus Police will contact the appropriate authorities
- When emergency responders arrive, they will provide further instructions on what to do
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If you suspect a bomb threat:
Step |
Action |
1. |
Evacuate the area immediately |
2. |
Do not touch the suspected bomb. Do not move or open it. |
3. |
Lock the door |
4. |
Do not use cell phones. Do not use 2 way radios. |
5. |
Do not change environment around a suspect package. Example, if lights were on/off , leave them that way. |
6. |
If possible, open windows in the immediate area to assist in venting potential explosive gases. |
7. |
Do not put it in water or a confined space such as a desk drawer or filing cabinet. |
8. |
Call Charlie Apicella, Mgr. of Mail and Distribution Services at 413 545-2488. Note- If Mgr. Apicella is not available, call Jim DeRoy, Distribution Supervisor at 413 545-3313.
If neither manager nor supervisors are available, call Campus Police by dialing 911 from any campus phone or by dialing 413 545-2121 from an off campus phone. Campus Police will contact the appropriate authorities. |
9. |
When emergency responders arrive, they will provide further instructions on what to do. |
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If you suspect a radiological threat:
Step |
Action |
1. |
Limit Exposure — Don’t Handle. |
2. |
Shield Yourself From Object. |
3. |
Evacuate the immediate area. |
4. |
Call Charlie Apicella, Mgr. of Mail and Distribution Services at 413 545-2488. Note- If Mgr. Apicella is not available, call Jim DeRoy, Distribution Supervisor at 413 545-3313.
If neither manager nor supervisors are available, call Campus Police by dialing 911 from any campus phone or by dialing 413 545-2121 from an off campus or cell phone. Campus Police will contact the appropriate authorities. |
5. |
When emergency responders arrive, they will provide further instructions on what to do. |
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If you suspect a biological or chemical threat:
Step |
Action |
1. |
Isolate the damaged or suspicious packages.
Evacuate the immediate area. |
2. |
Call Charlie Apicella, Mgr. of Mail and Distribution Services at 413 545-2488. Note- If Mgr. Apicella is not available, call Jim DeRoy, Distribution Supervisor at 413 545-3313.
If neither manager nor supervisors are available, call Campus Police by dialing 911 from any campus phone or by dialing 413 545-2121 from an off campus or cell phone. Campus Police will contact the appropriate authorities. |
3. |
Ensure that all persons who have touched the mailpiece wash their hands with soap and water. |
4. |
List all persons who have touched the letter and/or envelope. Include contact information and have this information available for the authorities. Provide the list to the U.S. Postal Inspection Service. |
5. |
Place all items worn when in contact with the suspected mailpiece in plastic bags and have them available for law enforcement agents. |
6. |
Shower with soap and water as soon as practical. |
7. |
When emergency responders arrive, they will provide further instructions on what to do. |
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If you suspect a written threat
Step |
Action |
1. |
Call Charlie Apicella, Mgr. of Mail and Distribution Services at 413 545-2488. Note- If Mgr. Apicella is not available, call Jim DeRoy, Distribution Supervisor at 413 545-3313.
If neither manager nor supervisors are available, call Campus Police by dialing 911 from any campus phone or by dialing 413 545-2121 from an off campus or cell phone. Campus Police will contact the appropriate authorities. |
2. |
Stay calm |
3. |
Save and secure everything involved with the letter including the envelope, the letter itself and other contents. |
4. |
Written threats should be treated as criminal evidence- do not pass the letter around to others. |
5. |
When emergency responders arrive, they will provide further instructions on what to do. |
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