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Special Services -All of the following are provided by Mail Services

Certified Mail

Certified mail provides proof of delivery. The sender receives a receipt at the time of mailing, and a record of delivery is kept at the recipient's post office. A return receipt to provide the sender with proof of delivery can also be purchased for an additional fee. Certified mail service is only available for First Class Mail or Priority Mail. Certified mail service is not available for international mail, and it does not provide insurance protection. For valuables and irreplaceable items use registered or insured mail. 



Provides coverage against loss or damage up to $5,000 for Parcel Post, Bound Printed Matter, and Media Mail matter as well as merchandise mailed at Priority Mail or First-Class Mail rates. Items must not be insured for more than their value.

*Insurance can no longer be purchased through Mail Services. If you are sending a piece, USPS Insured, it must be presented at a USPS Service Window - 145 University Drive or 141 No Pleasant Street - both locations in Amherst.


Registered Mail

Registered mail is the most secure service option offered by the Postal Service. It provides added protection for valuable and important mail. Registered mail articles are placed under tight security from the point of mailing to the point of delivery. Insurance up to $25,000 can be purchased on domestic mail at the mailer's option. Return receipt service is available for an additional fee. First Class or Priority Mail postage is required for registered mail. Additional requirements are as follows: 

  • Addresses must be written directly on the mail piece, labels are not allowed 
  • No shiny tape or scotch tape is allowed 


Return Receipts

A return receipt is the sender's proof of delivery and shows when the piece was delivered and who received it. Mail Services provides return receipts for mail sent by Express Mail, registered mail, certified mail, and mail insured for more than $50. Return receipts do not always return in a timely fashion. 

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