Spring 2019 Communication & Writing Classes

Register Now!

What if I Say the Wrong Thing?

Tuesdays, 11:30 a.m. to 1 p.m.
February 19, February 26, March 5, March 19, March 26 (5 sessions)

Campus Center 803 (except March 19, place TBA)

What should I say? What should I do? How do I keep from saying the wrong thing? In this class, which is part of the Inclusive Learning Communities initiative, we will read Verna Myers’ book, What If I Say the Wrong Thing? 25 Habits for Culturally Effective People, and develop ways to create more understanding, respect, and courage to be fully present.  —Leslie Fraser and Lori Sadler, instructors

Inclusion Practices: How to Make Your Workplace More Inclusive

Thursday, April 18, 1:30 to 3:30 pm, Campus Center 803

The Campus Climate Survey Staff Report that was distributed in April 2018 recommends trainings for staff members that encourage workplace peers to cultivate a more inclusive environment that increases understanding about different social identities, belonging, and respect. In this workshop, we will generate ideas that staff can take action on themselves or bring back to their own workplaces, as we compile ways to create a workplace culture where we all belong, that respects all employees, and makes UMass a better place to work.  —Leslie Fraser, instructor

Copyedit and Proofread Like a Pro

Mondays, April 1 and April 8, 1 to 3 p.m., Dickinson Room 210

Whether you publish your work on the internet, send it out on a listserv, or spread your news through email or social media—learn how to copyedit and proofread like a pro. You will learn how to use editing and proofreading techniques and resources and become familiar with some of the most common grammatical errors.  —Leslie Fraser, instructor

Practicing Difficult Dialogues and Facilitating Conversations

Thursdays, 11:30 a.m. to 1 p.m.
April 11, April 18, April 25 (3 sessions)

Campus Center 803

Crucial communications take place every day in our work. You know the type—conversations where there are high stakes, differences of opinion, and strong emotions. In this class, we will help you choose your own responses in a difficult conversation, while we practice active listening, healthy conversations, and communicating across differences when emotions run high. We will use different techniques for dialogue, practice real-life situations, and also practice conversation tools like Conversation Café and World Café that you can use at work and beyond.   —Leslie Fraser, instructor

Beginning Conversational Workplace Spanish

Tuesdays AND Thursdays,11:30 a.m. to 1 p.m.
March 26 to April 25

Dickinson Room 210

Our very basic conversational class will help you break down language barriers and communicate better with your Spanish-speaking co-workers and friends in the community.  We’ll go slow and focus on in-class practice speaking.  We’ll also explore some aspects of Hispanic culture and check online learning resources in this easy and fun class. Note: This class meets twice a week for five weeks.  —Fran Fortino, instructor

Register Now!