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Video Conferencing Support Articles

  • Zoom is a desktop video conferencing program that allows faculty, staff, and students to host their own live online meetings with video, audio, screen sharing, and text-based chat. To request a Zoom license, please contact the IT User Services (413-545-9400 (option 2), or visit IT Accounts...
  • You can have a successful desktop video conferencing session either as a host or attendee by having the right equipment and following a few simple best practices. Basic Equipment There are some basic tools you will need to conduct and/or participate in a video conference: Device capable of...