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Online Storage & Collaboration Support Articles

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  • If you haven't yet started using Secure Online Storage at UMass Amherst, see Getting started with Secure Online Storage at UMass Amherst. If you get a sharing request from someone at another institution, be sure you are logged into your Secure Online Storage at UMass Amherst account before...
  • Most apps created for Box by third-party developers, are not available for your use with Secure Online Storage at UMass Amherst. You may use only the apps on the approved list with university data. Be sure to follow the guidelines for appropriate data for Secure Online Storage at UMass Amherst, and...
  • The Sync feature for Box allows you to sync files between your desktop and other devices. This can be used for files you wish to access offline. However, the use of Sync has some very significant implications for data security. When Sync is used, it makes a copy of a file from a user's Box Cloud...
  • More info: Secure Online Storage at UMass Amherst help menu About the service The Secure Online Storage at UMass Amherst service provides a simple, secure way to share and store files and folders online. Box consolidates your content in a single location, easily accessible from anywhere, on any...
  • Important: Before you begin using your Secure Online Storage at UMass Amherst account, be sure to revise your settings according to How do I securely set up my Secure Online Storage at UMass Amherst account? Box adheres to industry standards for security at every level and commits extensive...
  • At Umass Amherst, to update the information in your Box profile, including your name, profile picture, job title, website URL, and phone number:   Log into Secure Online Storage at UMass Amherst with your UMass Amherst NetID and password. In the top right corner, click the gear icon, and...
  • Securely setting up your account After creating your Secure Online Storage at UMass Amherst account, be sure to set it up securely. Navigating in Box Use these features to navigate through your account: Folder tree: Clicking the arrow to the right of All Files on the upper left opens a...
  • The Secure Online Storage at UMass Amherst service is designed to provide you with better and more secure methods of fostering collaboration. You must agree to follow these acceptable usage standards and must accept responsibility to preserve the security and confidentiality of information that...
  • Box, Inc. (“Box”) is making the Box Service (as defined below) available to you (“You” or “Your”) because You are a faculty member, staff member or student of the University of Massachusetts Amherst (“Educational Institution”) or You have otherwise been invited by...
  • Personal Box accounts Personal Box accounts, available to the public, are not related to the Secure Online Storage at UMass Amherst service. Anyone can have a Personal Box account; if you choose to create one, use a non-UMass Amherst email address and password of your choice. You can share files...
  • A few third-party applications that use Box do not allow the use of SSO (single sign-on). Creating an external password, different from your UMass Amherst NetID password, will allow you to use these apps. Third-party applications using Box that do not have SSO capabilities are the only...
  • At UMass Amherst, what happens to computing accounts when you leave the university depends on your status as a student or employee: For students, faculty and staff see Account Deactivation & Removal Procedures Students can also see Information for Students Leaving UMass Amherst...
  • Download the entire contents of your UDrive as a .zip file Step 1: Open a web browser and navigate to: udrive.it.umass.edu. Step 2: Log in with your NetID and password. Step 3: On your UDrive homepage, in the upper left corner of your screen you will see a...
  • If you need assistance with your Secure Online Storage at UMass Amherst account, please contact the IT Support Center View the Secure Online Storage at UMass Amherst Help Menu Self-help is available from Box at Box Help, including vendor-provided documentation, training resources,...
  • For an introduction, see About Secure Online Storage at UMass Amherst. Important notes before using your Secure Online Storage at UMass Amherst account If you already have a Personal Box account, or for more about the differences between Personal Box accounts and Secure Online Storage at UMass...
  • The WebDAV protocol provides a framework for users to create, change and move documents on a server, typically a web server or web share. Some people use WebDAV as a network filesystem suitable for the Internet, to mount served content as a network drive. Box does support WebDAV. See Box support...
  • Role Box accounts enable groups, teams, and departments to leverage Box for collaboration on approved university data without tying ownership of the content to an individual Secure Online Storage at UMass Amherst account. At UMass Amherst, we use role or subsidiary accounts. These can be used for...
  • Groups and Departments often provide forms, brochures, and similar information to students and others on their website. Using Box Embed, staff can keep those documents up to date via their Box account, without having to access the website directly. The HTML5-based embeddable framework can be...
  • Box provides a way for individuals and groups to collaborate, share files in a central location, and distribute files to members and the public. Use Box space for things such as planning group activities, collecting and distributing event photos, and maintaining club information. Role accounts...
  • Important: Secure Online Storage at UMass Amherst can be used for storing or sharing most types of university data, using certain additional security measures, including some data that that is considered sensitive data. For specific information see Understand Sensitive Data at UMass Amherst. For...

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