Search Google Appliance

Information Technology

Help for Students Support Articles

We're taking you to an updated version of this article.

UMass Amherst Information Technology support articles are now updated in the new IT Knowledge Base. We found an updated version of this article, so we're sending you there.

Taking you to:

umass.service-now.com/sp
Redirecting in
10s

Stay here to view this page in the legacy Support Center.
Information may be outdated as these articles are no longer maintained.

Find answers to your tech questions in the new IT Knowledge Base.

UMass Amherst Information Technology support articles are now updated in the new IT Knowledge Base.

This article is part of our archived legacy Support Center and may be outdated or inaccurate.
We did not find an updated version of this article. That means this archived content is more likely to be outdated or no longer relevant.
Check the new IT Knowledge Base for updated information:

More tech help options

  • This page provides a quick introduction to Moodle in the Cloud, a Learning Management System (LMS) at UMass Amherst used to deliver course content and host online learning activities. Log In and Log Out of Moodle In your web browser, navigate to Moodle:  For Summer and Fall 2021 and...
  • This page explains how students gain access to a course in Moodle. Student Enrollment in Moodle Courses Once the instructor for a class requests a Moodle course, students who are registered in the class in SPIRE are automatically added to the roster in Moodle. Moodle course rosters are updated...
  • In Moodle, you can add an image anywhere you see the Text editor toolbar. Instructors can use images in activity descriptions (e.g., the description for an Assignment, Quiz questions, a post to a Forum, or in a Page resource). Students can add images, when posting in a forum, submitting a text-...
  • The following browser recommendations and settings will improve your experience using Moodle and ensure access to the activities and tools in your Moodle courses. Note: UMass Amherst IT Computer Classrooms and Library Learning Commons computers are set up for Moodle. Browser Versions For security...
  • About the Database Activity The Database activity module allows instructors and/or students to build, display, and search a bank of recorded entries about a topic. The Database is most often used as a collaborative activity in Moodle, where students are assigned to add the entries. Contributing...
  • A Glossary is a database of terms and definitions. Most often instructors set up glossaries to be compiled by members of your class. To contribute to a glossary if your instructor has set up the activity to allow student participation: In your Moodle course, click the link to a Glossary...
  • iClicker REEF works with your mobile device (iOS or Android), or can be accessed through a web browser, allowing you to participate during in-class polling sessions. To be able to participate with iClicker REEF, you need an active subscription. A subscription access code can be purchased as a...
  • Where do I find files my instructor posted in Moodle? Although instructors may organize their Moodle courses differently, most often files can be found in the central course content area in the middle of your Moodle course page. You can often find the files you need in a Section of the course page...
  • Your Moodle Profile and Preference settings affect your experience using Moodle, so you should review them carefully. Edit Your Moodle Profile Your Moodle Profile page can be viewed only by certain other individuals. For example, students cannot view each other's profiles, but an instructor or TA...
  • This article contains recommendations for the best ways to keep track of the activities and deadlines in your Moodle courses. Announcements Many Moodle courses use a built-in announcement tool called the Announcements (previously known as News Forum) where instructors can post important reminders...
  • Students and instructors can create hypertext links anywhere they see an HTML Editor in Moodle. Instructors can also add a URL resource to a Moodle course page. This page explains how to create both kinds of links. A note about tracking use of resources: Instructors can track whether URL resources...
  • This page explains how to log in to Moodle and find your courses, with troubleshooting tips for students, instructors, and TAs. Log in to Moodle In your web browser, navigate to Moodle: For Summer and Fall 2021 and forward, go to https://umass.moonami.com/ (Moodle in the Cloud). For...
  • Moodle makes it easy to keep track of online discussions in your courses using email notifications when you are "subscribed" to a forum. This page shows you how to control these notifications and prevent your inbox from being flooded with too many messages. There are two places where you need to...
  • I am a UMass Amherst student.  Why can’t I access open.umass.edu Moodle courses from Moodle at UMass Amherst? Although they both use Moodle for a Learning Management System, open.umass.edu is a separate Moodle installation designed for use by MOOCs, open courses, and open communities in which...
  • The Chat activity allows course members to hold real-time, text-based conversations with other course members. An instructor can add more than one Chat activity to a Moodle course, so be certain you enter the correct chat if there is more than one. Join a Chat Session To participate in a Chat...
  • A forum is one of the places in Moodle where your class can hold online discussions. Forums can be set up in different ways for different purposes. Types of Forums Forums can be set to work differently by your instructor: You may be asked to participate in an ongoing discussion where anyone...
  • Echo360 is an online learning platform that many instructors use to post recordings of in-person lectures, or to share course content for flipped or team-based learning classes. You can use Echo360 to review past lectures in preparation for an exam, view presentation slides at your own pace, or ask...
  • Turnitin helps instructors assess the originality of student work and ensure the proper citation of references by comparing students' electronic documents to a variety of online sources and to the Turnitin database. The software then creates an “originality report” that rates submitted assignments...
  • Moodle lets instructors create Assignments with a variety of settings. For example: Your instructor can control whether you can make only one submission or whether you can you can re-submit files, or if you can upload files after deadlines have passed. Some assignment types let your instructor...
  • Your instructor can deliver quizzes in Moodle using a variety of question types, including multiple choice, true-false, short answer, numeric questions, and more. Quizzes may be configured in different ways, so do not expect to always see the same thing when you take a quiz. For example, you may...

Pages