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Create Your iClicker REEF Account and Redeem Your Access Code

iClicker REEF works with your mobile device (iOS or Android), or can be accessed through a web browser, allowing you to participate during in-class polling sessions. To be able to participate with iClicker REEF, you need an active subscription. A subscription access code can be purchased as a bundle with an iClicker model 2 (ISBN: 1319152953) through the Amazon@UMass online store. This page explains how to create a new iClicker REEF account and how to redeem your access code.

Create an iClicker REEF Account

Creating an iClicker REEF account is free. Please check with your instructor to ensure that they are allowing REEF to be used in their classes before trying to use the app instead of your iClicker 2 remote.

  1. Download the mobile app via the Apple App Store or Google Play or go to app.reef-education.com to use the app in a web browser. Once installed, open the app then click Sign Up! The Create Account screen will open.
    iClicker Reef login page (click to enlarge)
  2. Find the name of your institution and then click Next. Try searching for "University of Massachusetts Amherst."
  3. Enter your profile information. IMPORTANT: To avoid issues receiving points for your class participation, make sure you use your netid@umass.edu email address and your 8-digit Student ID number when registering.
    Create account page: First name, Last Name, Email, Student ID (click to enlarge)
    Check that you agree to the Privacy Policy and Terms of Use, and then click Next.
  4. Create a password and click Create Account.
    • If you have an iClicker 2 remote, you should still register your remote ID through Moodle. For instructions, refer to Register Your iClicker Remote in Moodle.
    • After registering, your account has a 14 day free trial of iClicker REEF. If you purchased your iClicker 2 remote for a UMass Amherst course after August 2017, it comes bundled with a 5-year subscription for iClicker REEF which can be redeemed using the enclosed access code. For instructions, refer to Redeem Your REEF Access Code (below).

Redeem Your REEF Access Code

When a REEF account is first created, you have a free 14-day trial. Starting in Fall 2017, students who purchase an iClicker model 2 (ISBN: 1319152953) will receive a 5-year subscription to the REEF polling app which can be redeemed using the enclosed access code. You do not need to wait for the trial period to expire, but make sure to redeem your access code before purchasing any further REEF subscriptions. 

Access codes can only be redeemed via the web app, not the mobile app: 

  1. In a web browser (not with the REEF mobile app), go to app.reef-education.com.
  2. Log in to your REEF account using your netid@umass.edu email address and password, and then click Sign In.
  3. Navigate to the Menu, by clicking the Menu buttonMenu button icon ), then click Subscriptions.
    iClicker Reef menu, Courses, Profile, Subscriptions, Sign out (click to enlarge)
  4. Click on your current subscription.
    Subscriptions page, listing current REEF subscriptions (click to enlarge)
  5. Click Enter Access Code.
    Subscriptions page buttons: Purchase Subscription or Enter Access Code (click to enlarge)
  6. Scratch off the panel on your Reef Access Code card (bundled with your iClicker  2 remote) to reveal your access code.
    Reef Access code card, frontReef access code card, back, scratch panel to reveal access code. (click to enlarge)
  7. Enter the 12-character access code, then click Submit. If you see an error indicating that the code is invalid or already in use, check that the code was entered correctly and submit it again.
     (click to enlarge)