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Information Technology

Policies & Procedures

UMass Amherst IT oversees the proper use of technology resources on campus. Our policies and procedures provide a framework for the lawful, appropriate use of campus technology resources. 

Policies Highlights

  • Updated Acceptable Use of Information Technology Resources policy (approved by the Chancellor on September 8, 2015). 
  • New Confidentiality of Institutional Information & Research Data policy (approved by the Chancellor September 8, 2015).
  • The use of all IT services is covered by our Acceptable Use of Information Technology Resources Policy.
  • Policies are approved after significant vetting by the campus.

Acceptable Use of  Information Technology Resources Policy

The Acceptable Use of Information Technology Resources Policy is the formal policy statement on acceptable use of UMass Amherst information technology resources.

Supporting documents including interpretation guidelines and associated rights and responsibilities:

Confidentiality of Institutional Information & Research Data Policy

The Confidentiality of Institutional Information & Research Data Policy is a policy statement on the appropriate management of institutional information and research data and establishes the foundational roles and rules for information management.

IT Accounts & Passwords

UMass Amherst IT Policy: Account Deactivations & Removals

A description of the causes and process of disabling an account.

UMass Amherst IT Policy: Computing Account Definitions

The lowdown on IT Account eligibility, fees, and addresses.

UMass Amherst IT Policy: Complex Password

Strength requirements for all IT Account passwords.

Email & Email Distribution Lists

UMass Amherst IT Policy: Email Communications

This policy is designed to formalize the use of electronic mail for official University of Massachusetts Amherst communications.

UMass Amherst IT Policy: Email Distribution Lists

Policy governing the use of official and unofficial email distribution lists.

Network & Security

Copyright at UMass Amherst

An outline of efforts at UMass Amherst to comply with the Higher Education Opportunity Act.

UMass Amherst IT Policy: InCommon Credential Management

IT's credential management policies, in compliance with the InCommon membership agreement.

UMass Amherst IT Policy: Network Registration Conditions of Use

Conditions agreed to when registering your computer via Network Registration.

UMass Amherst IT Policy: Wireless Airspace

Policy regarding the use of the UMass Amherst wireless network.

Network Communications

Network Communications Long Distance Usage Policy

An outline of the conditions and contingencies regarding long distance calling on University telephones.

Network Communications Non-Payment Policy

Procedures for non-payment of services.

Network Communications Operating Policy

This policy establishes responsibility for the repair, maintenance, and installation of network communications systems.