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Update: Authentication Issues Resolved, Fri., 3/30

March 30, 2018

Update 3/30/18 6:30pm:

UMass Amherst Information Technology believes that the issues affecting authentication systems have now been resolved, and that access to affected UMass services has been restored. Thank you for your patience.

If you continue to experience problems accessing UMass services via wireless networks, please contact IT User Services at 413-545-TECH (8324) or it@umass.edu.


Originally published 3/30/18 5:15pm:

UMass Amherst Information Technology is aware of an issue that is currently affecting authentication systems used to log into some UMass services including Box, UMail, Google Apps, and others. The issue only affects users on campus wireless networks in some locations.

We are currently working to resolve these issues.

Thank you for your patience. If you have any questions or are experiencing issues accessing UMass services via wireless networks, please report it to IT User Services at 413-545-TECH (8324) or it@umass.edu.