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Security Alert! New Phishing Scam Targets UMass Amherst Community - Monday, 10/15

October 15, 2018

On October 15, 2018, a new fraudulent phishing message with the subject "Service ID: D203ZFVAHD7609" began targeting UMass Amherst email users. The email appears to have been sent by "Swanbon, Gloria," notifies the recipient that they are receiving a request to "respond to an survey regarding online course evaluations."

The link in the message directs the recipient to a fraudulent login page asking for email accounts and passwords.

Email Delivery Issues - Th., 10/11

October 11, 2018

UMass Amherst Information Technology (IT) is investigating reports of email delivery delays and other issues affecting campus email services following a recent phishing attack.

Outgoing messages from UMass Amherst email accounts may be temporarily delayed or rejected by external email providers.

Our postmasters are actively working with the Information Security Office and email vendors to resolve these issues. To report a problem, please contact IT User Services at 413-545-TECH (8324) or

SPIRE Unavailable - Fri., 9/21 - Sat., 9/22

September 21, 2018

SPIRE, the student records system, will be unavailable between 5:00 p.m. on Friday, September 21, 2018, and 8:00 a.m. on Saturday, September 22, 2018, while UMass Amherst Information Technology (IT) performs system maintenance. 

Thank you for your patience. If you have any questions or experience any issues accessing SPIRE after the maintenance window, please contact IT User Services at 413-545-TECH (8324) or

Instructional Innovation Fall 2018 Workshops

September 20, 2018

Come explore the future of teaching and technology with Instructional Innovation's fall 2018 workshops. These events are designed to help faculty get familiar with new technologies, improve their confidence in using technology to teach, and start the fall semester off right.

For a full list and descriptions of the events, please visit

Spam Phone Calls Targeting Campus Phones - Wed., 9/19

September 19, 2018

UMass Amherst Information Technology (IT) is aware of a number of spam calls targeting campus telephones on Tuesday and Wednesday. Calls seem to originate from a New York telephone number. Unfortunately, without affecting genuine calls from New York, we cannot block these calls.
If you receive a call that fits this description on your campus phone, we recommend that you hang up.
We apologize for this inconvenience.