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Security Alert! New Phishing Scam Targets UMass Amherst Community - Thurs., 12/14

December 14, 2017

On December 14, 2017, a new fraudulent phishing message with the subject "You have an incoming message" began targeting UMass Amherst email users.

The email appears to have been sent by "UMass Amherst," and asks the recipient to "Logon in to your Umass University email to verify your mail to view incoming message." The link in the message directs the recipient to a fraudulent version of the UMass Amherst Outlook Web Access page.

Email Delivery Delays - Thurs., 12/14

December 14, 2017

On Thursday, December 14, 2017, email messages sent from UMass Amherst email accounts to some non-UMass addresses may be temporarily delayed for up to 48 hours. During this interval, members of the university community may receive notifications of undelivered email.

UMass Amherst IT staff are closely monitoring our email servers and are working on resolving this issue. Messages will be delivered as soon as the blocks have been lifted.

Microsoft Office 365 Web Portal Unavailable Weds., 12/27 - Tues., 1/2, New UMass Office 365 Site

December 13, 2017

The Microsoft Office 365 web portal, as well as OneDrive and Skype for Business, will be unavailable from Wednesday, December 27, 2017 until Tuesday, January 2, 2018 while UMass Amherst Information Technology transitions to a new UMass Office 365 site (tenant). After January 2, 2018, users will log in to the new Office 365 web portal using a new account, with the format:

  • Username: NetID@umass.edu
  • Password: SPIRE password

WHAT’S NEW & DIFFERENT AFTER JANUARY 2, 2018:

Security Alert! New Phishing Scams Targets UMass Amherst Community - Tues., 12/12

December 12, 2017

On December 12, 2017, a new fraudulent phishing message with the subject "Ticket Number:135863" began targeting UMass Amherst email users.

The email appears to have been sent by “Rogers, Annette,” appears to be a “Notification of Ticket Escalation“ and asks the recipient to “Please review the details of your request in the Self Service portal via the following link: Your Incident." The link in the message directs the user to a fraudulent version of the UMass Amherst login page.

Security Alert! New Phishing Scams Targets UMass Amherst Community - Mon., 12/11

December 11, 2017

On December 11, 2017, a new fraudulent phishing message with the subject "You have a Faculty message from Elaine Chapman" began targeting UMass Amherst email users. The email appears to have been sent by "EChapman@stickybusiness.net," notifies the recipient "You have a Faculty E-Learning message notification file from Elaine Chapman . For security reasons, Your message has been encoded," and contains a link titled "SIGN IN HERE." The link in the message directs the user to a fraudulent version of the UMass Amherst SSO login page.