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Information Technology

Campus VPN Service Maintenance - Th., 11/30 5:30-6 a.m.

November 28, 2017

On Thursday, November 30, 2017 from 5:30 A.M. - 6:00 A.M., UMass Amherst Information Technology (IT) will be performing maintenance to the Campus VPN (Virtual Private Network) service, which provides encrypted remote connectivity to the campus network

The VPN service will be unavailable for several minutes during the maintenance window and, if you are using a VPN connection, you may be disconnected until the maintenance is complete.

Thank you for your patience. If you experience problems accessing the Campus VPN outside of the maintenance period, please contact IT User Services at 413-545-TECH (8324) or via
For questions or concerns about this maintenance, please contact Jake Cunningham at or 413-577-0890.

This work is part of a strategic, multi-phase initiative to offer more reliable, redundant, and efficient technology services as the needs of our students, faculty, and staff continue to grow. We appreciate your continued support and patience.